Store Experience Specialist

JDSports; Doncaster; Presencial; GBP 18.000 - 22.000; Jornada completa

Descripción de la vacante

JD Sports is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet shoppers on the floor, keep displays sharp, replenish stock, and uphold our high service and presentation standards.

In a fast-paced retail environment, you’ll learn new skills, work as part of a supportive team, process transactions, and ensure stock and store operations run smoothly while following health and safety guidelines.

Formación

• Ability to adapt approach and communication style to different people and situations.
• Willingness to learn and follow brand processes.

Responsabilidades

• Deliver a welcoming experience for customers and provide product information.
• Identify customer needs, recommend suitable products and promote complementary items.
• Maintain high standards of customer service.
• Keep shop floor presentation, fixtures, displays and stock areas clean, organised and well maintained.
• Replenish stock and ensure products are displayed per brand standards.
• Process transactions, handle cash and assist with deliveries.
• Use in-store systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health & safety requirements at all times.
• Collaborate with colleagues to support smooth day-to-day running of the store.
• Assist with additional duties as reasonably required.

Conocimientos

Adaptability

Customer engagement

Communication skills

Team collaboration

Organisational skills

Descripción del empleo

JD Sports is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet shoppers on the floor, keep displays sharp, replenish stock, and uphold our high service and presentation standards.

In a fast-paced retail environment, you’ll learn new skills, work as part of a supportive team, process transactions, and ensure stock and store operations run smoothly while following health and safety guidelines.