Store Experience Pro — Service, Sales & Team Impact

JDSports; Swansea; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience. You’ll greet customers confidently, keep displays sharp, replenish stock, and help run the till, while upholding our high service and presentation standards.

Be part of a fast paced team, learning new skills, supporting sales opportunities, and contributing to a welcoming store environment. You’ll collaborate with colleagues to meet targets, act with integrity, and bring energy, ideas and

Qualifications

• Deliver a positive and welcoming experience for customers and provide product information.
• Achieve team sales objectives by identifying customer needs and promoting suitable products.
• Maintain high standards of customer service.
• Maintain presentation across the shop floor with clean, organized fixtures and stock areas.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Stock replenishment

Cash handling

Sales skills

Presentation

Tools

POS system

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience. You’ll greet customers confidently, keep displays sharp, replenish stock, and help run the till, while upholding our high service and presentation standards.

Be part of a fast paced team, learning new skills, supporting sales opportunities, and contributing to a welcoming store environment. You’ll collaborate with colleagues to meet targets, act with integrity, and bring energy, ideas and