Store Experience Leader

Moss; Cannock; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career progression

Training and development

Job summary

Moss is seeking a dynamic teammate to lead by example on the shop floor, delivering exceptional styling advice and memorable customer experiences in Cannock. You’ll continuously learn product knowledge, support your team, and maintain high store standards to drive natural results.

Ideal candidates bring energy, a passion for fashion, and a willingness to grow within a brand that recognises and rewards dedication.

Qualifications

• Great communication and ability to build connections with customers.
• Willingness to lead by example on the shop floor.
• Interest in fashion and trends with a positive, can-do attitude.

Responsibilities

• Create standout customer moments and build genuine connections.
• Provide confident styling advice and excellent service.
• Support the team on the floor and lead by example.
• Maintain store standards, visuals, stock processes and operations.
• Take ownership of opening, closing and key tasks.
• continuously learn product knowledge and commercial awareness.

Skills

People skills

Leadership

Store operations

Visual merchandising

Style awareness

Team player

Job description

Moss is seeking a dynamic teammate to lead by example on the shop floor, delivering exceptional styling advice and memorable customer experiences in Cannock. You’ll continuously learn product knowledge, support your team, and maintain high store standards to drive natural results.

Ideal candidates bring energy, a passion for fashion, and a willingness to grow within a brand that recognises and rewards dedication.