Store Experience Champion: Sales & Service

JD GROUP; Salford; Presencial; GBP 18.000 - 23.000; Jornada completa

Descripción de la vacante

JD GROUP is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support smooth store operations with a positive, collaborative attitude.

You will work closely with colleagues to meet sales objectives, follow company procedures, and uphold health and safety standards while providing friendly, knowledgeable product assistance.

Formación

• Ability to engage positively with customers and colleagues.
• Good organisational skills and task management.
• Willingness to learn new skills and follow processes.
• Ability to adapt communication to different people.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conocimientos

Customer service

Communication

Teamwork

Organisational skills

Problem solving

Descripción del empleo

JD GROUP is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support smooth store operations with a positive, collaborative attitude.

You will work closely with colleagues to meet sales objectives, follow company procedures, and uphold health and safety standards while providing friendly, knowledgeable product assistance.