Store Experience Associate — Staff Discount

JDSports; United Kingdom; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports is looking for Store Colleagues to deliver outstanding customer experiences in a fast-paced retail environment. You will greet customers, maintain displays, replenish stock, and support sales alongside a collaborative team.

Key responsibilities include assisting shoppers, processing transactions, and ensuring store presentation meets JD Sports standards. A positive attitude and readiness to learn are essential to grow with the brand.

Qualifications

• Excellent communication and customer service skills.
• Ability to work well in a team and adapt to different customers.
• Strong organisational skills and attention to detail.
• Willingness to learn processes and company standards.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Identify customer needs, recommend products, and promote complementary items.
• Maintain high standards of customer service and presentation across the store.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions, handle cash, and assist with stock processing and deliveries.
• Use in-store technology and systems to support daily store operations.
• Collaborate with colleagues to ensure smooth day-to-day running of the store.

Skills

Customer service

Teamwork

Communication

Organisation

Sales

Job description

JD Sports is looking for Store Colleagues to deliver outstanding customer experiences in a fast-paced retail environment. You will greet customers, maintain displays, replenish stock, and support sales alongside a collaborative team.

Key responsibilities include assisting shoppers, processing transactions, and ensuring store presentation meets JD Sports standards. A positive attitude and readiness to learn are essential to grow with the brand.