Store Experience Specialist — Staff Discount

JDSports; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports is recruiting a Store Colleague in the United Kingdom to deliver outstanding customer experiences on the shop floor. You will greet customers, assist with product information, replenish stock, and maintain clean, well-presented displays in line with JD standards.

You will work as part of a cooperative team, handling transactions, learning our systems, and supporting daily store operations while upholding safety and brand guidelines.

Qualifications

• Customer-focused approach with friendly communication.
• Ability to adapt tone for different customers and situations.
• Willingness to learn store procedures and processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products and promote extras.
• Maintain high standards of customer service and shop presentation.
• Replenish stock and display products in line with brand standards.
• Process transactions, cash handling and stock processing.
• Use in-store technology to support daily store operations.
• Follow company policies and health & safety requirements.
• Collaborate with colleagues to run the store smoothly.
• Assist with additional duties as required.

Skills

Customer service

Sales skills

Teamwork

Cash handling

Stock replenishment

Communication

Job description

JD Sports is recruiting a Store Colleague in the United Kingdom to deliver outstanding customer experiences on the shop floor. You will greet customers, assist with product information, replenish stock, and maintain clean, well-presented displays in line with JD standards.

You will work as part of a cooperative team, handling transactions, learning our systems, and supporting daily store operations while upholding safety and brand guidelines.