Store Experience Associate: Friendly Customer & Sales

JDSports; Livingston; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports in Livingston is hiring a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, process transactions, and support daily store operations to maintain high standards.

You’ll work with a positive team, learn new skills, and contribute to driving sales in a fast-paced retail environment. This role helps lay a strong foundation for your career with JD Sports.

Qualifications

• Adaptable and can adjust communication style to different customers.
• Engages positively with customers and colleagues.
• Good organisational skills and task management.
• Able to work collaboratively in a team.
• Willingness to learn new skills and follow store procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Greet customers

Stock replenishment

Cash handling

Merchandise presentation

Teamwork

Job description

JD Sports in Livingston is hiring a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, process transactions, and support daily store operations to maintain high standards.

You’ll work with a positive team, learn new skills, and contribute to driving sales in a fast-paced retail environment. This role helps lay a strong foundation for your career with JD Sports.