Retail Sales & Experience Specialist

JD Sports Fashion PLC; Livingston; Hybrid; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

JD Sports Fashion PLC in Livingston seeks a Store Colleague to deliver a welcoming customer experience, assist on the shop floor, and maintain high presentation standards. You will greet customers, replenish stock, process transactions, and support daily store operations.

The role requires a positive attitude, teamwork, and a passion for helping customers, with opportunities to learn new skills in a fast-paced retail environment.

Qualifikationen

• Adapt approach and communication to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks.
• Able to work collaboratively.
• Willingness to learn and follow company processes.

Aufgaben

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve team sales objectives.
• Maintain high standards of customer service.
• Keep shop floor presentations clean, organised, and well maintained.
• Replenish stock and ensure products are available and accurately displayed according to standards.
• Process transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store operations.
• Support with additional duties as reasonably required.

Kenntnisse

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Jobbeschreibung

JD Sports Fashion PLC in Livingston seeks a Store Colleague to deliver a welcoming customer experience, assist on the shop floor, and maintain high presentation standards. You will greet customers, replenish stock, process transactions, and support daily store operations.

The role requires a positive attitude, teamwork, and a passion for helping customers, with opportunities to learn new skills in a fast-paced retail environment.