Store Detective

Mitie Group plc.; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

20% discount card

Salary Finance access

MiDeals high street discounts

Job summary

Mitie Group plc. in the UK is seeking a Store Detective to operate across our client's high street network, using strong observation skills to prevent stock theft.

You will join a dedicated Detective team focused on identifying, apprehending and prosecuting criminals targeting our client. The role covers stores in Erdington, Solihull, Coventry and surrounding areas, with a 50-hour week and a £33,000 salary.

Qualifications

• Valid SIA licence.
• Full UK Driving Licence and access to own vehicle.
• Highly adaptable, able to work across regional stores.
• Calm under pressure with quick decision making.
• Customer-facing experience with strong service background.
• GCSE English or equivalent.
• Proactive and forward-looking attitude.
• Strong observational skills.

Responsibilities

• Observe and deter theft; arrest those involved in criminal activity.
• Issue civil recovery where applicable.
• Liaise with police and crime prevention partners.
• Build a local network to identify and disrupt crime.
• Report incidents accurately and promptly.

Skills

Observation skills

Customer service

Calm under pressure

Written and verbal communication

Self-motivated

Education

GCSE English

Tools

CCTV

Job description

Job Overview

Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores, and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.

• Store Detective
  Location – Erdington-Solihull-Coventry-Halesowen
  Salary - £33,000
  Total weekly hours 50
  Shift Pattern – Week 1 Monday-Friday and Week 2 Tuesday – Saturday

  20% colleague B&Q Discount card

  THE ROLE

  As a Store Detective, you will operate across our client's network of stores in and around Erdington and surrounding areas, using your observation skills to help prevent theft of stock. The Detective team plays a crucial role in the identification, apprehension and prosecution of criminals who target our client.

  WHAT YOU'LL BE DOING

  • Observe, deter and arrest those taking part in criminal activity.
  • Issue civil recovery where applicable.
  • Liaise with police forces and other crime prevention partners to keep up to date with crime trends.
  • Build a local network to identify and disrupt crime.
  • Report incidents accurately and in a timely fashion.
  • Occasionally attend court to provide evidence.

  WHAT WE'RE LOOKING FOR

  • Valid SIA licence.
  • Full UK Driving Licence and access to own vehicle.
  • Highly adaptable, with the ability to work confidently across regional stores.
  • Calm under pressure and able to react quickly in challenging situations.
  • Customer-facing experience with a strong customer service background.
  • Strong written and verbal communication skills, preferably with GCSE or equivalent in English.
  • Proactive, forward-thinking and keen to improve working practices.
  • Self-motivated, positive and able to demonstrate a genuine can-do attitude.
  • Strong observational skills, with the ability to handle sensitive situations and make quick decisions.
  • Confidence to challenge people when necessary.
  • Ability to use modern surveillance systems such as CCTV.

  WHY JOIN US?

  Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority. We offer a diverse range of training and development opportunities and a wide selection of learning resources to support your growth.

  READY FOR YOUR NEXT MOVE?

  If you're professional, observant, confident and ready to make a difference, this could be the opportunity you've been waiting for.

  JOIN THE MITIE TEAM. TOGETHER, OUR DIVERSITY MAKES US STRONGER.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.