Store Deputy Manager: Lead & Profit Growth

Iceland Foods Ltd; Weston-super-Mare; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discount in Iceland Foods stores

33 days holiday incl. Bank Holidays

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan (optional)

Grocery Aid support

Clear career pathways

Inclusive work environment

Job summary

Iceland Foods is seeking a committed Deputy Manager for our Weston-super-Mare store. You will work with the Store Manager to maximise profit, lead the team, and deliver a seamless operation that ensures excellent customer service.

As Deputy Manager you will review weekly performance, drive improvements, develop colleagues, and uphold security, health and safety standards across the store, while maintaining a high standard of service for our customers.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Review sales, operations, and digital performance weekly to identify priorities and drive actions.
• Deliver great availability and cost controls through effective processes.
• Lead and develop the team to deliver superior customer service and store standards.
• Ensure cash handling and security policies are fully implemented.
• Coach and motivate colleagues to achieve KPIs and store goals.

Skills

Retail management

Leadership

Communication

Interpersonal skills

Prioritization

Customer focus

Problem solving

Decision making

Flexibility

Job description

Iceland Foods is seeking a committed Deputy Manager for our Weston-super-Mare store. You will work with the Store Manager to maximise profit, lead the team, and deliver a seamless operation that ensures excellent customer service.

As Deputy Manager you will review weekly performance, drive improvements, develop colleagues, and uphold security, health and safety standards across the store, while maintaining a high standard of service for our customers.