Deputy Store Manager: Lead Teams, Drive Profit

Iceland Foods Ltd; Frome; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

15% discount in Iceland and The Food/W

33 days holiday (including Bank Holid

Christmas vouchers – increasing with s

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Clear career pathways

Supportive and inclusive work env

Zusammenfassung

Iceland Foods Ltd is seeking a committed and passionate Deputy Manager to join our growing business in Frome. You will work with the Store Manager to maximise profit, lead the team, and ensure a seamless operation across the store.

You will review performance weekly, drive actions to improve results, and focus on availability, cost controls and excellent customer service. This role emphasizes strong leadership, coaching, and an inclusive working environment.

Qualifikationen

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Aufgaben

• Review sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
• Focus on delivering great availability and cost controls through effective processes.
• Create a culture of \"sell a £, save a £\" to maximise store sales and profit.
• Deliver on all agreed KPIs.
• Support the Store Manager with Talking Shop and collaborate with the Talking Shop representative.
• Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
• Foster an inclusive culture where everyone can be their best at work.
• Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
• Manage the team effectively using performance processes and continuous conversations.

Kenntnisse

Retail management

Leadership

Communication

Customer service

Problem solving

Decision making

Flexibility across stores

Jobbeschreibung

Iceland Foods Ltd is seeking a committed and passionate Deputy Manager to join our growing business in Frome. You will work with the Store Manager to maximise profit, lead the team, and ensure a seamless operation across the store.

You will review performance weekly, drive actions to improve results, and focus on availability, cost controls and excellent customer service. This role emphasizes strong leadership, coaching, and an inclusive working environment.