Deputy Store Manager: Lead Sales & Service Excellence

Yours Clothing; Milton Keynes; Sur place; GBP 24 000 - 30 000; Plein temps

Résumé du poste

Yours Clothing is seeking a Deputy Manager to lead the store in the absence of the manager and drive exceptional customer service. You will analyse variances, recruit and train staff, optimise sales and ensure visual standards.

The role requires a senior management background in fashion retail, a proactive attitude and a track record of exceeding sales targets. Join a fast-paced environment with a focus on customer experience, stock management and health and safety.

Qualifications

• Experience in a senior management role in a retail environment, preferably fashion.
• Track record of exceeding sales targets.
• Warm, friendly and engaging personality.

Responsabilités

• Provide back-up management support and be responsible for the running of the Store in the absence of the manager.
• Help to achieve financial objectives and KPIs by analysing variances and initiating corrective actions.
• Assisting in recruiting, selecting and training all store employees.
• Optimise sales and individual customer purchases.
• Engage the customer by delivering a first class customer service.
• Maintain outstanding store conditions and visual merchandising standards.
• Replenish stock with our fantastic products and specialist brands.
• Organise and assist with deliveries and stock handling on a regular basis.
• Ensure compliance with all company procedures.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Responsible for Health and Safety.
• Responsible for opening and closing the store.
• Cashing up at the end of the day and ensuring correct procedures are followed.
• Training and coaching store colleagues in all areas.
• An energy and enthusiasm to succeed.
• Highly motivated and a desire to be the best.
• Results Driven.
• Proven ability to work well within a team and to use own initiative.
• Proven record of good attendance and flexibility.
• Confident and articulate when speaking to customers.
• Ability to work hard and juggle changing priorities.
• Ability to adapt to frequent change and a high pressure environment.
• Outstanding loyalty and commitment to the business.

Description du poste

Yours Clothing is seeking a Deputy Manager to lead the store in the absence of the manager and drive exceptional customer service. You will analyse variances, recruit and train staff, optimise sales and ensure visual standards.

The role requires a senior management background in fashion retail, a proactive attitude and a track record of exceeding sales targets. Join a fast-paced environment with a focus on customer experience, stock management and health and safety.