Store Colleague - Part Time

JD GROUP; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an established industry player as a Sales Assistant, where your enthusiasm and dedication will play a crucial role in delivering an exceptional shopping experience. This dynamic position offers opportunities for career development and personal growth in a fast-paced retail environment. You will be responsible for providing outstanding customer service, driving sales, and maintaining store standards. With a strong emphasis on teamwork and collaboration, you will work closely with fellow sales assistants to achieve store targets and contribute to a positive shopping experience for all customers. If you are motivated by progression and eager to learn, this is the perfect opportunity for you!

Benefits

25% Company Discount

Exclusive Deals and Discounts

Access to Counselling Services

Health Cash Plans

Internal Development Courses

Access to Apprenticeships

Discounted Gym Memberships

Colleague Networks

Volunteering Opportunities

Incremental Holiday Allowance

Qualifications

• Positive attitude in a fast-paced retail environment.
• Ability to view challenges as opportunities for growth.

Responsibilities

• Provide exceptional customer service and drive sales.
• Maintain high visual and merchandising standards.
• Process sales transactions accurately.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Flexibility

Education

High School Diploma

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross-sell products to maximise sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
• Address and resolve customer queries in a professional manner.
• Work closely with other sales assistants and team members to achieve store targets.

Role objectives and KPIs:



• Contribute to achieving or exceeding the store's monthly sales target.
• Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

Skills and Experience:



• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to enthusiastically view challenges as opportunities to develop your career and learn new skills.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits:

We appreciate our employees' efforts and offer some fantastic benefits:



• Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health)
• Access to counselling services, digital health, and well-being advice via TELUS Health
• Health cash plans
• Wide range of internal development courses to support personal and professional growth throughout your career with the Group
• Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognized qualifications (England Only)
• Discounted Gym memberships at JD Gyms
• Access to colleague networks to share experiences and support initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation
• Employer engagement forums to influence positive change
• Incremental Holiday Allowance