Store Colleague - Part Time

TN United Kingdom; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Sales Assistant to enhance the customer shopping experience. This role involves driving sales, maintaining high merchandising standards, and providing exceptional service. The ideal candidate will thrive in a fast-paced retail environment and have a positive attitude towards challenges. Opportunities for personal and professional growth are abundant, with access to internal development courses and apprenticeships. Join a dynamic team where your contributions will directly impact store success and customer satisfaction.

Benefits

25% Company Discount

Exclusive Retail Deals

Counselling Services

Health Cash Plans

Internal Development Courses

Discounted Gym Memberships

Volunteer Opportunities

Qualifications

• Positive attitude in a fast-paced retail environment.
• Confident communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service and drive sales targets.
• Maintain visual merchandising standards and assist in store operations.

Skills

Customer Service

Sales Techniques

Communication Skills

Teamwork

Flexibility

Job description

Social network you want to login/join with:

Sales Assistant Role at JD Group

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers affluent opportunities for career development for motivated individuals interested in progressing their careers.

Responsibilities:

1. Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
2. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
3. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
4. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
5. Process sales transactions, including cash handling and card payments accurately.
6. Upsell and cross-sell products to maximise sales opportunities.
7. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
8. Address and resolve customer queries professionally.
9. Work closely with other sales assistants and team members to achieve store targets.

Role Objectives and KPIs:

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive all additional KPIs including Units, Conversion, ATV, UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional development.
• Confident interpersonal and communication skills, thriving in social situations through customer engagement.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Employee Benefits:

• Company discount of 25% off a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts from retail and hospitality businesses via TELUS Health platform.
• Access to counselling services, digital health, and well-being advice through TELUS Health.
• Health cash plans.
• Internal development courses for personal and professional growth.
• Access to apprenticeships and accredited qualifications — earn while you learn (England Only).
• Discounted gym memberships at JD Gyms.
• Participation in colleague networks to share experiences and support initiatives for positive change.
• Opportunities to volunteer and contribute to JD Foundation.
• Employer engagement forums to influence positive change.