Store Colleague - Customer Sales & Service

JD Sports Fashion; Denton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion is seeking a committed Store Colleague to deliver outstanding customer experiences on the shop floor. You will assist customers, maintain stock presentation, and process transactions with accuracy and a friendly attitude.

Join a fast-paced team focused on sales, brand standards and seasonal ranges. You’ll thrive on collaboration, enjoy helping customers discover products, and play a key part in keeping the store looking sharp and welcoming.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve sales objectives.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, fixtures and stock areas.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements.
• Work collaboratively with colleagues to support day-to-day store operations.
• Support additional duties as reasonably required.

Skills

Adaptability

Customer engagement

Organisation

Team collaboration

Learning mindset

Job description

JD Sports Fashion is seeking a committed Store Colleague to deliver outstanding customer experiences on the shop floor. You will assist customers, maintain stock presentation, and process transactions with accuracy and a friendly attitude.

Join a fast-paced team focused on sales, brand standards and seasonal ranges. You’ll thrive on collaboration, enjoy helping customers discover products, and play a key part in keeping the store looking sharp and welcoming.