Store Assistant - Wembley

Inter IKEA Systems B.V.; Greater London; Hybrid; GBP 1,791,000 - 2,480,000; Part time

Benefits offered by this job

IKEA discount

Life Assurance

iBenefits

Free healthy meals

Job summary

IKEA Wembley is seeking a Store Assistant to deliver excellent customer service across sales, checkouts, returns and stock replenishment. You will help keep shelves full, well presented and correctly priced, while promoting products to meet customer needs.

The role requires adaptability, teamwork, and a customer-first attitude. Various contract hours are available, with a focus on reliable, friendly service in a fast-paced store environment.

Qualifications

• You have a positive approach and can work without supervision.
• Customer-first mindset and ability to adapt to different tasks.
• Computer literate and comfortable with technology.
• Strong organisational skills and attention to detail.

Responsibilities

• Support customer facing roles across sales, checkouts, returns, fulfilment and stock replenishment.
• Engage with guests to promote products and create a memorable shopping experience.
• Keep areas clean, well stocked, priced, and easy to shop; assist with lifting heavy goods.
• Follow stock ordering processes and safety protocols to protect customers and co-workers.

Skills

Customer service

Teamwork

Computer literacy

Organisational skills

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Bring your commitment to great customer service to IKEA Wembley as a Store Assistant, where you’ll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.

WHAT WE OFFER

• The Start Date of employment will be: 14th October 2026.
• Competitive hourly rate of £14.80 per hour.
• 16 hour contracts, working 4 days per week with every fourth weekend off.
• 20 hour contract, working 4 days per week with every fourth weekend off.
• 24 hour contracts, working 4 days per week with every fourth weekend off.
• 30 hour contract, working 5 days per week with every fourth weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAZ

• You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
• You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing. You will mainly be based within our Customer Services, Checkouts and Sales functions.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing