Store Assistant

Ikea; City Of London; On-site; GBP 1,998,000 - 2,135,000; Part time

Benefits offered by this job

15% IKEA discount

Life Assurance

iBenefits - Rewards & discount portal

Free healthy meals and drinks

Job summary

IKEA Wembley invites Store Assistants to join our team. You’ll focus on customer service, selling and keeping shelves full, tidy and ready to inspire shoppers.

You’ll work across Customer Services, Checkouts and Sales with flexible hours, lifting heavy stock, using pump trucks, and ensuring stock is well-presented and easy to shop.

We offer 15% discount, life assurance, iBenefits rewards and free healthy meals/drinks as part of our benefits package.

Qualifications

• Customer-first mindset and friendly approach to guests.
• Positive attitude and ability to work across different tasks.
• Willingness to work in flexible areas and shift patterns.
• Ability to lift and move stock (manual handling).

Responsibilities

• Provide excellent customer service at point of sale and throughout the store.
• Support checking, returns, fulfilment and stock replenishment.
• Maintain clean, well-presented areas and pricing for easy shopping.
• Operate within safety rules and use equipment for moving stock.
• Assist in completing customer orders and ensuring stock availability.

Skills

Customer service

Computer literacy

Stock replenishment

Team player

Job description

IKEA Wembley are looking to welcome Store Assistants to our team. Bring your commitment to great customer service to IKEA Wembley as a Store Assistant, where you'll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.,

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing. You will mainly be based within our Customer Services, Checkouts and Sales functions.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
  You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
• You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
  The Start Date of employment will be: 14th October 2026.
• Competitive hourly rate of £14.80 per hour.
• 16 hour contracts, working 4 days per week with every fourth weekend off.
• 20 hour contract, working 4 days per week with every fourth weekend off.
• 24 hour contracts, working 4 days per week with every fourth weekend off.
• 30 hour contract, working 5 days per week with every fourth weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits - Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.