Store Assistant - Chester

IKEA Gruppe; Chester; On-site; Confidential; Part time

Benefits offered by this job

15% IKEA discount & discount portal

Life Assurance of 4x pay + enhanced P+

iBenefits – Rewards & discount portal

Job summary

IKEA Chester is hiring Store Assistants to join our Chester store team. You’ll help customers find solutions, assist with Bistro service, support click-and-collect, and keep the store looking its best.

The role offers flexible hours with start date in 2026 and an hourly rate of £13.45. Typical shifts include 12, 16, or 24 hours per week, with some weekend work and hours from 7am to 8:30pm. We value teamwork and a customer‑first mindset in a fast‑paced retail environment.

Qualifications

• Able to multitask effectively, manage your own workload and work collaboratively as part of a team.
• Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
• Retail or customer service experience is helpful, but a proactive, hands‑on attitude is just as important.
• Confident using computers and technology to support day‑to‑day tasks.
• Highly organised and detail‑oriented, able to prioritise work and stay composed in a fast‑paced environment.

Responsibilities

• Adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store.
• Interact with guests to promote products and ensure a memorable shopping experience.
• Support maximising sales by keeping areas clean, stocked, priced and well presented.
• Assist with stock handling and use pumps, trolleys, and manual handling when needed.
• Follow stock ordering processes to secure quality ingredients and maintain food safety.
• Ensure safety protocols are followed for customers and co‑workers.

Skills

Multitasking

Customer-focused

Team player

Initiative

Retail experience

Computer literacy

Food service knowledge

Job description

We are recruiting Store Assistants, to join our new store team at IKEA Chester, CH1 4QG.

At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team. Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.

WHAT WE OFFER

• The Start Date of employment will be: 2026
• Hourly rate of £13.45 per hour.
• 12 hours weekly, working 3 days out of 7 and 3 out of 4 weekends.
• 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
• 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
• Working hours will be between 7am to 8:30pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
• Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
• Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
• Retail or customer service experience is helpful, but a proactive, hands‑on attitude is just as important.
• Confident using computers and technology to support day‑to‑day tasks.
• Highly organised and detail‑oriented, able to prioritise work and stay composed in a fast‑paced environment.
• Experience in food service or food safety is an advantage, though not required. What matters most is your ability to bring your transferable skills and apply them confidently in our food areas. We’ll support you in developing strong food‑safety practices and using your strengths to help create a safe, welcoming food environment for our customers.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Medical questionnaire

We understand not everyone will be successful, but we promise to keep you informed either way.