Store Assistant Manager SOHO COFFEE London

Waterloo Bridge; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free food and 2 free drinks on duty

40% staff discount

Extra holidays

Apprenticeships Level 2-4

Your Big Event extra day’s holiday

Job summary

Waterloo Bridge in London is seeking an enthusiastic Assistant Store Manager to help lead our store team, ensuring exceptional guest service, quality food and coffee, and smooth daily operations.

You will work closely with the Store Manager and wider team to maintain SOHO's standards, drive sales, and foster a positive, energetic environment for colleagues and customers.

If you have proven supervisory experience and a passion for hospitality, we would love to hear from you.

Qualifications

• Management or extensive supervisory experience.
• Love of people, food and great coffee.
• Strong leadership and ability to meet targets.

Responsibilities

• Assist store manager in leading the store team.
• Collaborate with team to achieve targets.
• Uphold SOHO brand standards and guest experience.

Skills

Leadership

Teamwork

Attention to detail

People management

Energy

Job description

Due to our continuing growth, we are looking for an enthusiastic Assistant Store Manager to help lead our fabulous store team.

Our assistant managers work with the store manager, team, and wider business to fulfil our vision of:

Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.

They do this through collaboration with the team to fulfil our mission:

• Good is always served.
• To curate quality product and welcoming environments, to secure the return visit.
• To always be good for colleagues and customer.

Our Assistant Store Managers are a vital support to our Store Managers, driving the success of our stores and the SOHO brand. Our management team consistently go above and beyond with their customer service and they inject enthusiasm into all that they do, with real passion for our delicious food and triple-certified coffee.

What we stand for:

It is very important you respect and believe in the company you choose to work for. Here at SOHO we believe in:

• BEING GOOD and DOING GOOD.
• Ensuring our team enjoy a good work/life balance linked to shift patterns.
• Being part of our local community.
• Being a fair employer – no zero contracts for permanent team.
• Positively employing young people entering work –paying an adult wage, with protected hours.
• Celebrating family – a free big event day per year.
• Celebrating diversity – we are proud to be an inclusive employer.

What we need from You:

• A love of people, good food and an appreciation of great coffee.
• A strong team ethic – achieving success together, and looking after each other.
• High standards in all you do, with great attention to detail.
• Bags of energy and enthusiasm.
• Strong leader – able to understand targets set and be able to help lead your team to see them through to completion.

The Perks of the Job:

• Flexible shift patterns to ensure our teams enjoy a good work/life balance.
• Free food and 2 free drinks whilst on duty.
• 40% staff discount.
• Extra holidays linked to length of service.
• Apprenticeships Level 2-4.
• Your Big Event extra day’s holiday each year.

If you have management experience or have extensive supervisory experience and are looking for your next step up, then we would love to hear from you!