Store Assistant Manager — Lead, Earn Bonus & Flexible Hours

Wickes; Ipswich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual bonus 7.5%

Gainshare bonus up to £300/month

35 days holiday

Life assurance

Digital GP

Wellbeing support

Retail discounts

Job summary

Wickes in Ipswich is seeking a Store Assistant Manager to lead on shift, support the team and deliver exceptional customer service. You’ll drive sales, handle deliveries and help resolve issues, keeping the store running smoothly.

The role requires hands-on leadership, a focus on safety and operational excellence, and the flexibility to travel to nearby stores as needed. Experience in retail or trade is essential.

Qualifications

• Experience in a customer-facing environment.
• Ability to lead and motivate a team, even on busy days.
• Strong communication and people skills.
• Organised, adaptable and solutions-focused.

Responsibilities

• Support Store Manager and lead the store in their absence.
• Deliver strong sales and exceptional service.
• Ensure store safety, compliance and operational excellence.
• Manage day-to-day operations and drive customer satisfaction.
• Collaborate with colleagues to meet store targets.

Skills

Customer-facing

Team leadership

Communication

Organisation

Problem-solving

Flexibility

Tools

POS systems

Job description

Wickes in Ipswich is seeking a Store Assistant Manager to lead on shift, support the team and deliver exceptional customer service. You’ll drive sales, handle deliveries and help resolve issues, keeping the store running smoothly.

The role requires hands-on leadership, a focus on safety and operational excellence, and the flexibility to travel to nearby stores as needed. Experience in retail or trade is essential.