Store Assistant Manager - Lead, Deliver Great Service

Wickes; England; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Annual bonus

Gainshare scheme

Pension 6% matched

35 days holiday

Staff discount 20%

Save-as-you-earn

Life assurance

Wellbeing support

Retail discounts

Digital GP

Job summary

Wickes is seeking a Store Assistant Manager to lead on shift, support the Store Manager, and drive sales while delivering exceptional customer service. You will be responsible for day-to-day operations, safety, and ensuring a smooth store performance.

The role offers growth opportunities as Wickes expands stores; ideal candidates will thrive in a fast-paced environment, motivate teams, and uphold customer-focused standards.

Qualifications

• Experience in retail or similar environment is essential.
• Comfortable taking ownership and driving results.
• Strong communication and people skills are essential.
• Able to lead and motivate a team during busy periods.
• Organised, adaptable and solutions-focused.

Responsibilities

• Support Store Managers and lead the store in the Store Manager's absence.
• Deliver sales and exceptional service to customers.
• Inspire and support colleagues to deliver great customer service.
• Ensure store safety, compliance and operational excellence.

Skills

Customer-facing

Team leadership

Organisation & adaptability

Communication skills

Customer experience

Job description

Wickes is seeking a Store Assistant Manager to lead on shift, support the Store Manager, and drive sales while delivering exceptional customer service. You will be responsible for day-to-day operations, safety, and ensuring a smooth store performance.

The role offers growth opportunities as Wickes expands stores; ideal candidates will thrive in a fast-paced environment, motivate teams, and uphold customer-focused standards.