Store Assistant - Leeds Leeds, LS7 1AD

Aston and Fincher; Greater London; Hybrid; GBP 22,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Company pension

Free on-site parking

Staff uniform

Induction training

Social events

Long service awards

Job summary

Aston & Fincher Ltd is seeking a Store Assistant to help customers identify and purchase products and support the store team in Leeds. The role involves selling, restocking and merchandising, ensuring a clean, presentable store and high-class customer service. Working hours are 34 per week, with a £12.71 hourly rate.

The successful candidate will handle orders, keep shelves stocked, assist with deliveries, and participate in promotions while following company procedures and policies.

Qualifications

• Proven experience as a Store Assistant.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and punctuality.
• Basic understanding of sales principles and customer service practices.

Responsibilities

• Pick customer orders and assist in-store customers.
• Keep shelves clean, stocked and correctly priced.
• Operate the till and process orders.
• Assist with deliveries and stock transfers between stores/suppliers.
• Provide high levels of customer service and help maintain store appearance.

Skills

Customer service

Communication

Attention to detail

Punctuality

Sales principles

Till operations

Tools

Till system

Job description

The Position

We are looking for an enthusiastic Store Assistant to help customers identify and purchase products they desire and to support the store team to ensure the smooth running of the store in accordance with company procedures. Store Assistant duties include selling, restocking, and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation.

You will be responsible for picking customers’ orders and products, to serve and help all customers, keeping shelves well stocked with products, whilst ensuring the store is kept clean and presentable at all times.

What we offer

• 28 days holiday per calendar year (pro rata)
• A contributory company pension scheme after 3 months service
• Free on-site parking
• Staff uniform
• Full induction and comprehensive training
• Social events
• Long service awards

Responsibilities

• Pick customers order
• Ensure all products are clean and correctly priced
• Stock is put out on shelf to company procedures
• Count stock accurately
• Use of till / Retailer
• Pack all orders in-line with the company procedures
• Assist and arrange for items to be dispatched
• Answering the phone
• Invoicing of orders through our till system
• Keep up to date with all promotional activity
• Merchandising within the company guidelines
• Build on customer telephone orders
• Assist with deliveries of stock coming into store
• Transfer stock in / out to stores/suppliers
• To help maintain a safe and secure environment for customers and colleagues
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• To make deliveries to salons within your area when necessary
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies’ policies and procedures

Requirements

• Proven experience as a Store Assistant
• Excellent communication and interpersonal skills
• Exceptional attention to detail
• Thorough and punctual
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Friendly, helpful, confident and engaging personality
• Basic administration skills

Working Hours and Job Location

The working hours for this role are 34 hours a week.

Monday to Thursday 8.30am - 5.00pm and Sunday 10.00am - 2.00pm (every other Sunday).

Aston & Fincher Ltd is based in Unit 2 Sheepscar Street South, Leeds, LS7 1AD

£12.71 per hour

Competitive salary, 28 days holiday per calendar year, A contributory company pension scheme, Free on-site parking, Full induction and comprehensive training, Bonus and Incentive scheme, Long service awards, Career progression, Social events