Sales Assistant

Footasylum; Leeds; On-site; GBP 10,000 - 15,000; Part time

Job summary

Footasylum is hiring Part-Time Sales Assistants for their Brand New Flagship store in Leeds Trinity. Candidates should have a friendly, approachable demeanor and a can-do attitude.

The role includes greeting customers, providing expert advice, and maintaining a clean and inviting store environment. The ideal candidate is flexible with time, mainly working weekends, and shows an eagerness to engage with customers and enhance their shopping experience.

The recruitment process involves a group interview, and previous experience is not mandatory; enthusiasm and positivity are what counts.

Qualifications

• Friendly and approachable attitude with the ability to engage customers.
• Flexible availability including weekends.
• Desire to deliver excellent customer service.

Responsibilities

• Greet and welcome customers with a positive attitude.
• Provide expert product knowledge and advice.
• Handle transactions and ensure a pleasant shopping experience.

Skills

Customer service

Organization

Communication

Teamwork

Job description

We are hiring Part-Time Sales Assistants to join one of our exciting stores based in our Brand New Flagship store, Leeds Trinity. Please note: this is a part-time job, working 8 hours per week. The ideal candidate will be flexible Monday - Sunday, but mainly working during our busiest days at the weekend. We do not look at CVs – just your answers to our application questions about customer service. If you have the availability we are looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.

• Greet and welcome customers with a friendly and positive attitude.
• Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
• Become a pro on all our products, helping customers make perfect choices that suit their needs and preferences.
• Provide expert product knowledge and advice to customers.
• Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
• Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
• Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
• Stay up to date with current trends and product knowledge to effectively assist customers.
• Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.

As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.

Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.

Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.

Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Under 18 working restrictions: If you are under 18, you will not be able to work past 10 pm. Some of our stores have extended opening hours over the festive period.