Stone Showroom Sales Specialist

Bath Granite & Marble; Southampton; On-site; GBP 24,000 - 25,000; Part time

Job summary

A leading company in the stone industry is seeking a Showroom Sales Consultant for their new showroom in Lyndhurst. The role involves providing expert advice and a warm customer experience. Full training will be provided, and part-time options are available.

Benefits

4 weeks’ annual leave

Additional day off on your birthday

Eye test reimbursement

Reimbursed travel expenses

Comprehensive induction and ongoing training

Qualifications

• Background in retail or sales is beneficial.
• Excellent communication skills, both written and verbal.

Responsibilities

• Providing informed and personalized advice to clients.
• Managing incoming calls and email inquiries.
• Building and maintaining strong client relationships.

Skills

Customer Satisfaction

Communication

Organizational Skills

Job description

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Showroom Sales Consultant Luxury Showroom

Part-time options available (salary prorated accordingly)

About Us

Bath Granite & Marble has been crafting and installing high-quality stone products for over 25 years. From our modern factory premises in Frome, Somerset, we specialise in bespoke granite, marble, quartz, and sintered stone pieces for a wide range of applications including kitchen worktops, vanity units, wall cladding, and flooring tiles.

We are now excited to be expanding our brand into the South of England with the opening of a brand-new showroom in Lyndhurst.

The Role

We are seeking a professional, customer-focused individual to join our new showroom team. The primary responsibility of this role is to support clients throughout their buying journey — offering expert advice, product knowledge, and a warm, engaging customer experience for both retail and commercial enquiries.

Key Responsibilities

• Providing informed and personalised advice to clients, helping them select the most suitable stone products for their design and project requirements.
• Assisting with our new e-commerce platform by monitoring orders and arranging fulfilment.
• Supporting customers with tile selections, offering product solutions from our extensive range.
• Building and maintaining strong client relationships from initial enquiry to final sale, liaising with the Frome head office to ensure expectations are met and exceeded.
• Working collaboratively in a fast-paced, close-knit team to provide both product and technical guidance.
• Managing incoming calls and email enquiries, processing orders and payments, dispatching samples, following up sales leads, and providing aftercare support.

What We're Looking For

While prior experience in the stone or interiors industry is not essential, a background in retail or sales is beneficial. Full training will be provided to familiarise you with our product range.

We’re looking for individuals who:

• Are motivated by customer satisfaction and confident in a sales environment.
• Have a keen eye for colour and design, with a creative flair.
• Demonstrate excellent communication skills, both written and verbal.
• Are organised, efficient, and able to prioritise tasks effectively.
• Are computer literate and comfortable with basic numerical tasks.

What We Offer

At Bath Granite & Marble, we value our team and are committed to creating a supportive and rewarding work environment. Our benefits include:

• 4 weeks’ annual leave
• An additional day off on your birthday (after qualifying service)
• Eye test reimbursement (every two years for screen users)
• Reimbursed travel expenses when working outside your local area
• Comprehensive induction and ongoing training
• A non-target-driven environment focused on quality customer service

Working Hours

Our showroom will be open from 10:00 am to 5:00 pm, Tuesday to Saturday, (subject to change). We are closed on Sundays and Bank Holidays. Employees will have one weekday off each week. Part-time roles will be considered.

---------------------------------------------------------------------------------------------------

If you are passionate about interiors and customer service, and would enjoy working with premium natural materials in a beautifully designed retail environment, we would love to hear from you!

Job Description

Showroom Sales Consultant Luxury Showroom

Location: Lyndhurst, Hampshire

Salary: £24,000 – £25,000 per annum (Full-time, Permanent)

Part-time options available (salary prorated accordingly)

About Us

Bath Granite & Marble has been crafting and installing high-quality stone products for over 25 years. From our modern factory premises in Frome, Somerset, we specialise in bespoke granite, marble, quartz, and sintered stone pieces for a wide range of applications including kitchen worktops, vanity units, wall cladding, and flooring tiles.

We are now excited to be expanding our brand into the South of England with the opening of a brand-new showroom in Lyndhurst.

The Role

We are seeking a professional, customer-focused individual to join our new showroom team. The primary responsibility of this role is to support clients throughout their buying journey — offering expert advice, product knowledge, and a warm, engaging customer experience for both retail and commercial enquiries.

Key Responsibilities

• Providing informed and personalised advice to clients, helping them select the most suitable stone products for their design and project requirements.
• Assisting with our new e-commerce platform by monitoring orders and arranging fulfilment.
• Supporting customers with tile selections, offering product solutions from our extensive range.
• Building and maintaining strong client relationships from initial enquiry to final sale, liaising with the Frome head office to ensure expectations are met and exceeded.
• Working collaboratively in a fast-paced, close-knit team to provide both product and technical guidance.
• Managing incoming calls and email enquiries, processing orders and payments, dispatching samples, following up sales leads, and providing aftercare support.

What We're Looking For

While prior experience in the stone or interiors industry is not essential, a background in retail or sales is beneficial. Full training will be provided to familiarise you with our product range.

We’re looking for individuals who:

• Are motivated by customer satisfaction and confident in a sales environment.
• Have a keen eye for colour and design, with a creative flair.
• Demonstrate excellent communication skills, both written and verbal.
• Are organised, efficient, and able to prioritise tasks effectively.
• Are computer literate and comfortable with basic numerical tasks.

What We Offer

At Bath Granite & Marble, we value our team and are committed to creating a supportive and rewarding work environment. Our benefits include:

• 4 weeks’ annual leave
• An additional day off on your birthday (after qualifying service)
• Optional pension scheme
• Eye test reimbursement (every two years for screen users)
• Generous staff discount
• Reimbursed travel expenses when working outside your local area
• Comprehensive induction and ongoing training
• A non-target-driven environment focused on quality customer service

Working Hours

Our showroom will be open from 10:00 am to 5:00 pm, Tuesday to Saturday, (subject to change). We are closed on Sundays and Bank Holidays. Employees will have one weekday off each week. Part-time roles will be considered.

---------------------------------------------------------------------------------------------------

If you are passionate about interiors and customer service, and would enjoy working with premium natural materials in a beautifully designed retail environment, we would love to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Manufacturing

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