Stock Controller, Private Shopping – Luxury Retail

harrods; Knightsbridge; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

22 days' holiday (rising to 27 days)

Birthday off

Up to 33% Harrods' discount

Competitive pension

Job summary

Harrods, the world-renowned Knightsbridge luxury department store, seeks a Stock Controller reporting to the Operations Manager. You will manage stock movements, coordinate with Private Shoppers and management, and streamline internal stock processes across shop floor departments.

You will maintain stock integrity through regular counts, monitor reports, and ensure timely stock deliveries to clients while staying aligned with the Private Shopping team and broader store operations.

Qualifications

• Excellent customer service and relationship-building with colleagues and customers.
• Global understanding of stock data inventory.
• Proactive and prompt in every aspect of duties.

Responsibilities

• Review client stock holdings and ensure aged stock is followed up promptly.
• Monitor invalid reports and escalate issues to the Stock Integrity Operations Manager.
• Monitor department sales reports to highlight issues with transactional processing affecting stock integrity.
• Act as a link between Management and shop floor teams to ensure cohesive Private Shopping operations.
• Oversee departmental stock counts by site and ensure stock is returned promptly to departments.
• Maintain and resolve stock discrepancies, informing Stock Integrity Operations Manager of outstanding issues.
• Coordinate with Own Bought stock control and Concession teams to maintain clear communication and updated stock trackers.

Skills

Stock inventory

Teamwork

Relationship building

Proactivity

Networking

Stock handling

Job description

Harrods, the world-renowned Knightsbridge luxury department store, seeks a Stock Controller reporting to the Operations Manager. You will manage stock movements, coordinate with Private Shoppers and management, and streamline internal stock processes across shop floor departments.

You will maintain stock integrity through regular counts, monitor reports, and ensure timely stock deliveries to clients while staying aligned with the Private Shopping team and broader store operations.