Stock Controller (Days)

AO; Crewe; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

24 days holiday

At least 5% contribution pension

Enhanced Maternity, Paternity and Adop

Make a difference day (x2 fully paid)

Exclusive ticket access to AO Arena, 7

Job summary

AO is seeking a Stock Controller (Days) to safeguard stock integrity in a fast-moving warehouse. You’ll manage inbound documentation, allocate trailers and drive inventory accuracy using the GEAC WMS.

Your role supports efficient goods-in activities, reporting, and discrepancy resolution. In a structured, data-driven environment, you’ll investigate stock discrepancies, generate timely inventory reports, and collaborate with Customer Service, Finance and Returns to resolve issues.

Qualifications

• Experience in stock control and warehouse operations.
• Ability to investigate discrepancies and identify root causes.
• Comfortable working with numerical data and warehouse systems.
• Strong communication with cross‑functional teams to resolve issues.

Responsibilities

• Ensure inbound documentation matches system entries and correctly allocate trailers to bays.
• Manage inbound shipments via Goods In Dashboard from various suppliers and escalate discrepancies.
• Use GEAC to investigate stock discrepancies and resolve issues such as negatives, errors, or missing stock.
• Generate and manage inventory reports, prioritising during busy periods and maintaining accuracy.
• Handle 3rd party product processes including inbound management, investigations and reporting.

Skills

Discrepancy investigation

Numerical data handling

Warehouse system knowledge

Cross‑functional communication

Initiative

Tools

GEAC WMS

MS Excel

MS 365

Job description

Job Overview

About The Role

In a fast-moving logistics environment, accuracy isn’t just a benefit, it’s a necessity. As a Stock Controller Days, you will play a critical role in ensuring the integrity of our stock, supporting smooth operations across the warehouse, and acting as a key point of control for goods in, inventory accuracy, and reporting.

This is a role for someone who thrives in a structured, data-driven environment, yet is adaptable when things shift because in warehousing, they often do.

No two days are the same in this fast-paced role. You’ll manage a variety processes, and help improve how we work to ensure consistent, work practices. If you’re ready to get stuck in and make an impact, we’d love to hear from you.

• Contract: Full time permanent contract
• Hours: 40.25 hours per week
• Shift Pattern: 4 on 4 off rotational shift pattern
• Working Hours: 6:00am - 6:00pm

Here’s What You Can Expect To Be Doing

• Ensure all inbound documentation aligns with system entries, accurately assigning trailers to the appropriate bays. Promptly identify, report, and action any discrepancies in a timely manner, maintaining operational flow in a fast-paced warehouse environment.
• Manage inbound shipments via the Goods In Dashboard, processing items from JIT, KLS, 3rd Party, and Bulk suppliers, while escalating any discrepancies to Customer Service, Finance, and Returns.
• Conduct inventory investigations using the Warehouse Management System (GEAC) to resolve physical/system stock discrepancies including negative balances, order errors, and missing or excess stock, among other inventory-related anomalies that may arise.
• Generate and manage inventory reports, ensuring they are completed on schedule, prioritised effectively during busy periods, and maintained to a high standard of accuracy.
• Handle 3rd Party product-specific processes, including inbound management, investigations, and reporting, according to internal protocols.

Your efforts will directly support the business in delivering operational excellence, reducing stock loss, and maintaining high levels of inventory accuracy.

Essential

A Few Things About You

• Ability to identify discrepancies and investigate root causes methodically.
• Comfortable working with numerical data and warehouse systems.
• Confident in communicating with cross-functional teams to resolve issues.
• Able to take initiative in resolving stock-related challenges and anomalies.

Desirable

• Experience with Microsoft 365. Strong experience with WMS and MS Excel is preferred; ability to quickly learn new systems is essential.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU…

Our Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page