Stewardship Officer

University of Bristol; West of England; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

The University of Bristol is recruiting a Stewardship Officer to develop and deliver a varied programme of donor stewardship and reporting within the Philanthropy Office. The role involves writing bespoke reports for mid to high level donors, coordinating events and donor visits, and ensuring data integrity across stewardship activities.

You will work in a hybrid arrangement, typically in the office at least one day a week, with occasional evenings and travel to London for major donor

Qualifications

• Experience in stewardship, supporter relations or fundraising.
• Excellent writing skills with ability to produce high-volume communications.
• Experience planning and organising events.
• Strong interpersonal skills to build relationships with scholars and colleagues.
• Proven ability to manage multiple projects in a busy environment.
• Ability to work independently and as part of a team.
• Enthusiasm for supporting students and researchers through fundraising.

Responsibilities

• Work with donor-facing colleagues to plan, write and deliver bespoke reports and stewardship communications for mid to high level donors.
• Coordinate mass stewardship reports and events for donors or scholars, in collaboration with Global Engagement communications, data and events specialists.
• Plan and organise opportunities for donors to visit campus and meet with student scholars and researchers.
• Monitor Giving Circles membership and deliver related communications.
• Collaborate with the wider Philanthropy team to deliver bespoke gifts for high-level donors.
• Coordinate and monitor data from scholarship and stewardship programmes to ensure smooth processes and reporting.

Skills

Stewardship

Donor relations

Fundraising

Communication

Event planning

Project management

CRM software

Tools

CRM software

Job description

The Philanthropy Office raises millions of pounds each year to support the creation of meaningful opportunities for students and researchers across the University of Bristol. Within the Philanthropy Office, the Stewardship Team is responsible for recognising, celebrating and reporting on the impact of philanthropic gifts at all levels, to deepen relationships with donors and increase support for the University. We are recruiting a Stewardship Officer to develop and deliver a varied and vibrant programme of stewardship activity.

What will you be doing?

• Work with donor-facing colleagues to plan, write and deliver a high number of bespoke reports and stewardship communications for mid to high level donors, including gathering feedback from funded students, researchers and academic colleagues across the University.
• Coordinate mass stewardship reports and events for donors or scholars, working in collaboration with Global Engagement communications, data and event specialists.
• Plan and organise opportunities for donors to visit campus, for example to meet with student scholars and/or researchers.
• Monitor Giving Circles membership to ensure robust data processes and deliver Giving Circle communications to recognise different levels of donor support.
• Work creatively with the wider Philanthropy team to deliver bespoke gifts for high-level donors.
• Coordinate and monitor data from scholarship and stewardship programmes, at times working with colleagues across the University, to ensure smooth processes and meet internal and external reporting requirements.
• Plan and deliver communications to donor-funded student scholars throughout the academic year to increase engagement and generate content for supporters.

You should apply if

• You have experience of working in stewardship, supporter relations or fundraising.
• You have excellent communication skills with experience of producing writing to a high standard and to a significant volume.
• You have experience of planning and organising events.
• You have strong interpersonal skills, enabling you to build positive relationships with student scholars and colleagues across the University.
• You have proven experience of working on multiple projects in a busy work environment, with excellent organisational skills and attention to detail.
• You are comfortable working both independently and collaboratively within a team.
• You have an enthusiasm for supporting students and researchers through fundraising and a belief in the importance of universities to society.

For a full view of the requirements and responsibilities of the role, please refer to the attached job description.

Additional information

Contract type: Open-ended

Work pattern: Monday - Friday, 35 hours per week.

Hybrid working arrangement: This role offers hybrid working, with team members typically attending the office at least one day per week.

As part of the role, there are regular in-person responsibilities to support major donor engagement activities, including donor visits that are scheduled according to donor availability. These visits usually take place during normal business hours (Monday–Friday, 9.00am–5.00pm) and may occur several times each academic term.

The postholder will also support a number of events throughout the year, which may require occasional evening working and travel, including visits to London. Flexibility is therefore essential.

Grade: H

School/Unit: Global Engagement Division (GED)

This advert will close at 23:59 UK time on Sunday, 22nd November.

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