Stephens Bakery - Assistant Manager - NEW SHOP - Kerse Road

Stephens Bakery; Stirling; Vor Ort; GBP 16.000 - 23.000; Teilzeit

Benefits dieser Stelle

Competitive salary

Free food on shift

Gifts for special occasions

Staff referral scheme

20% staff discount

Counselling services

Retail discounts

Zusammenfassung

Stephens Bakery in Stirling is seeking an Assistant Manager for a 30-hour contract. You will lead the shop team, ensure smooth daily operations, and uphold high standards of service and safety. Expect hands-on leadership, covering opening/closing duties and supporting staff with development and training.

We value a positive, energetic approach and strong customer focus. Weekdays and weekends are required; the role supports a strong team culture and local community engagement.

Qualifikationen

• Confident communicator who enjoys supporting and guiding others.
• Thrives in a fast-paced, customer-focused environment.
• Good at juggling tasks and organising team workloads.
• Comfortable delegating and receiving feedback.
• Takes pride in offering consistently great service — every single time.

Aufgaben

• Lead the shop team during shifts—setting the pace, making decisions, and keeping everyone focused.
• Be involved in rota planning and solve short term cover issues when in shop.
• Help support with team performance issues.
• Be a visible and approachable leader, actively supporting your team through busy periods and challenges.
• Role model high standards of customer service, teamwork, and professionalism.
• Support with team development, helping to train new starters and give guidance to others.
• Actively serve customers alongside the team and model excellent customer service
• Make sure the shop is always welcoming, clean, and well-stocked with fresh, high-quality product.
• Help ensure the team follows all food safety, health & safety, and company policies.
• Carry out daily checks and paperwork to keep the shop compliant and safe.
• Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
• Promote teamwork and a positive atmosphere, stepping in to resolve issues early.

Kenntnisse

Leadership

Communication

Team management

Customer service

Planning

Jobbeschreibung

Assistant Manager 30 hour contract | Kerse Road, Stirling

As an Assistant Manager at Stephens Bakery, you are a key leader in the shop. You take responsibility for leading the team day to day, ensuring the shop runs smoothly, safely, and efficiently. Each day you will help deliver great customer service, high-quality products, and a positive, motivated team.

At Stephens, our values guide everything we do — putting the customer first, showing a can-do attitude, and being stronger together as a team.

Please note: This role requires weekday and weekend availability and is therefore not suitable for those in full-time education.

What You’ll Be Doing

As an Assistant Manager you’re the face of Stephens - serving up smiles alongside our delicious baked goods on every shift. You’ll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy.

• Lead the shop team during your shifts—setting the pace, making decisions, and keeping everyone focused.
• Be involved in Rota planning and solve short term cover issues when in shop.
• Help support with team performance issues.
• Be a visible and approachable leader, actively supporting your team through busy periods and challenges.
• Role model high standards of customer service, teamwork, and professionalism.
• Support with team development, helping to train new starters and give guidance to others.
• Actively serve customers alongside the team and model excellent customer service
• Make sure the shop is always welcoming, clean, and well-stocked with fresh, high-quality product.
• Help ensure the team follows all food safety, health & safety, and company policies.
• Carry out daily checks and paperwork to keep the shop compliant and safe.
• Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
• Promote teamwork and a positive atmosphere, stepping in to resolve issues early.

What We’re Looking For

We’re not just hiring an Assistant Manager - we’re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people.

• A confident communicator who enjoys supporting and guiding others?
• Someone who thrives in a fast-paced, customer-focused environment?
• Great at juggling tasks and organising team workloads?
• Comfortable delegating and receiving feedback?
• Someone who takes pride in offering consistently great service — every single time?

What You’ll Get in Return

We care about our people just as much as we care about our famous bridies. When you join Stephens, you’ll enjoy:

• Competitive salary: £14.48 per hour
• Free food on shift - lunch is on us
• Gifts for special occasions (Christmas, length of service, weddings & babies)
• Staff referral scheme - earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities — we love to promote and develop from within

Why Join Stephens Bakery?

At Stephens Bakery, we’re not just baking - we’re baking history. As a proud fourth-generation family business with over 150 years of heritage, we combine traditional craft with a bold, modern vision.

We’re known for innovation - from launching the first-ever bakery Jiffy Van and standalone bakery drive-thru, to pioneering partnerships with Co-op, Scotmid, Morrisons, and independent retailers.

While we embrace new ideas, our roots remain firmly in quality, tradition, and community. Using time-honoured techniques and the finest locally sourced ingredients, we’re proud to have been crowned:

• Scottish Craft Bakery of the Year
• UK Craft Bakery Business of the Year (2021)
• Home to Scotland’s Favourite Morning Roll, Steak Bridie, and Double Biscuit

When you join Stephens, you’re not just joining a business - you’re becoming part of a team that puts customers first, supports one another, and tackles challenges together.