Starting Point Caseworker (CDC)

Doncaster Metropolitan Borough Council; Doncaster; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Competitive annual leave

Generous local government pension

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits schemes

Job summary

City of Doncaster Council is seeking a Starting Point Caseworker on a temporary fixed-term until 31 March 2029, based in Doncaster. The role focuses on frontline assessments, triage and coordinated accommodation for individuals with complex needs, including homelessness, addiction, offending and mental ill health.

You will work with partners to deliver integrated support and housing plans. You will engage with vulnerable adults, build relationships, assess risks and deliver person-centred plans

Qualifications

• Experience of working directly with vulnerable individuals or those with complex needs
• Strong communication and relationship-building skills
• Understanding of safeguarding, risk assessment and person-centred support
• Commitment to equality, inclusion and trauma-informed practice

Responsibilities

• Build positive and trusting relationships with individuals experiencing multiple disadvantage
• Undertake person-centred assessments to identify needs, strengths and risks
• Develop and coordinate tailored support and accommodation plans with partner agencies

Job description

Based at: Changing Lives/Civic Office/Colonnades House/Community, Doncaster

Salary details: Grade 8, 34,434 - 38,221 (Pay Award Pending)

Contract Type: Temporary Fixed Term until 31st March 2029

Hours: Full Time, 37 Hours per week (Monday - Friday 9am - 5pm)

Closing date: Sunday 6 th September 2026

Shortlisting Monday 7 th September 2026 and Interviews Monday 14 th September

Enhanced with barred list DBS Disclosure is required for appointment to this post.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Starting Point Caseworker.

The Starting Point Team sits at the heart of a multi-agency Alliance, working collaboratively with a range of statutory and voluntary sector partners.

As a frontline Caseworker, you will play a key role in identifying, engaging and supporting individuals with complex needs, providing robust assessments, effective triage and coordinated accommodation and support plans.

You will work with people who may be experiencing a combination of challenges, including:

• Homelessness or housing instability
• Drug and alcohol misuse
• Offending behaviour
• Mental ill health
• Poor physical health
• Social exclusion and multiple disadvantage

Our approach is centred on recovery, resettlement, empowerment and inclusion. We are committed to reducing harm, promoting wellbeing and ensuring that no one is left without help or hope.

As a Starting Point Caseworker, you will: Build positive and trusting relationships with individuals experiencing multiple disadvantage. Undertake person centred assessments to identify needs, strengths and risks. Develop and coordinate tailored support and accommodation plans and work alongside partner agencies to deliver integrated and effective support.

We are looking for someone who is compassionate, resilient and committed to supporting people with complex needs.

You may already have experience in housing, homelessness, social care, criminal justice, mental health, substance misuse or a related field. However, we also welcome applications from individuals who can demonstrate relevant transferable skills gained through other employment or voluntary work.

You will be able to demonstrate:

• Experience of working directly with vulnerable individuals or those with complex needs.
• Strong communication and relationship building skills.
• An understanding of safeguarding, risk assessment and person-centred support and demonstrate a commitment to equality, inclusion and trauma informed practice.

The Starting Point Team is a supportive, collaborative and values driven service committed to making a lasting difference in people's lives. We believe in treating individuals with dignity and respect, embracing diversity and creating an inclusive environment, alongside supporting staff wellbeing, development and professional growth.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Shortlisting will take place week commencing 10th August 2026 and interviews are anticipated on Tuesday 18th August 2026.

For further details or an informal chat, please contact: Emma Magee, Starting Point Senior Caseworker Tel: [phone], Email: [e-mail]

This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job youll enjoy. Get in touch by email ( [e-mail] ) or visit the Advance website ( www.advancedoncaster.co.uk ) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.