Shift Operations Supervisor: Lead a High-Performance Hub

FedEx Group; Turnhouse; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

22 days holiday a year

FedEx Retirement Plan

Free Uniform and PPE

Free parking

Life assurance 4x salary

Employee Assistance Programme

Hospital cash plan

Tuition assistance

Discounted shipping

Group savings scheme

Career opportunities

Job summary

FedEx is seeking a proactive Shift Supervisor to lead a delivery/operations team at Turnhouse, near Edinburgh. You will drive performance to meet KPI targets, oversee customer care during shifts, and ensure efficient use of resources.

The role includes reporting duties and a focus on health and safety, with compensation at £16.57 per hour plus premia for late-night shifts. We expect strong supervisory skills, adaptability, and the ability to motivate a team in a fast-paced environment.

Qualifications

• Experience in supervisory roles and managing a team.
• Able to engage and motivate a team to achieve targets.
• Excellent organizational skills with the ability to delegate and manage a busy workload.

Responsibilities

• Drive performance of the team to meet Station/Hub targets and KPIs.
• Maintain high levels of internal and external customer care during shifts.
• Provide operational efficiencies and manage resources effectively.
• Produce depot reports as required.
• Communicate clearly with all team members via hub briefings.
• Uphold Health & Safety standards for the team and the Station/Hub.
• Train and develop your team for continuous improvement and succession.
• Adhere to FedEx policies and procedures.

Skills

Supervisory skills

People management

Organizational skills

Team motivation

Job description

FedEx is seeking a proactive Shift Supervisor to lead a delivery/operations team at Turnhouse, near Edinburgh. You will drive performance to meet KPI targets, oversee customer care during shifts, and ensure efficient use of resources.

The role includes reporting duties and a focus on health and safety, with compensation at £16.57 per hour plus premia for late-night shifts. We expect strong supervisory skills, adaptability, and the ability to motivate a team in a fast-paced environment.