Stakeholder & Community Liaison Manager - Civil Engineering

PSR Solutions Ltd; Manchester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

40 hours per week

Based in Manchester with travel

25 days annual leave + 8 bank holidays

Company pension scheme

Life Assurance and Private Medical

Job summary

PSR Solutions Ltd. is seeking a Third Party Liaison Manager for a permanent role in Manchester. You will map stakeholders, coordinate notices and plans, and develop customer strategies while maintaining strong client relationships.

You will engage with communities, promote civil engineering careers at STEM events, and support social value initiatives across projects. The role requires excellent communication, organisation, and Microsoft Office skills, plus a driving licence.

Qualifications

• Previous experience in a Customer/Community-focused role.
• Experience delivering service improvements, insights and analytics.
• Ability to present analytical data visually and verbally.
• Strong interpersonal, organisational, communication and time management skills.
• Empathy and understanding of customer needs.
• In-depth experience using Microsoft packages.
• Driving licence.
• Social media skills to update project development across platforms.

Responsibilities

• Map out interested parties and key stakeholders at project outset and develop engagement strategies.
• Coordinate highway noticing and STATS plan requests and ensure timely delivery.
• Establish and maintain good client relationships to support the customer strategy.
• Apply customer management processes by listening to the voice of the customer during planning and delivery.
• Develop project-specific 3rd party customer and stakeholder management plans and updates.
• Create annual Regional Social Value and Sustainability plans for projects.
• Identify and help deliver social value and sustainability targets project-by-project.
• Support clients with engagement targets and promote key project messages locally.
• Promote civil engineering as a career by engaging with schools and STEM events.
• Engage with local communities and attend public consultations as needed.
• Share knowledge and train site teams on PR and sustainability.

Skills

Stakeholder engagement

Data analysis

Interpersonal skills

Public relations

MS Office

Tools

Microsoft Office

Job description

PSR Solutions Ltd. is seeking a Third Party Liaison Manager for a permanent role in Manchester. You will map stakeholders, coordinate notices and plans, and develop customer strategies while maintaining strong client relationships.

You will engage with communities, promote civil engineering careers at STEM events, and support social value initiatives across projects. The role requires excellent communication, organisation, and Microsoft Office skills, plus a driving licence.