Third-Party Liaison & Stakeholder Engagement Lead

Barhale Ltd; Walsall; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company pension

Life Assurance

Private Medical

25 days annual leave + holidays

Employee Assistance Programme

Flexible benefits via salary sacrifice

Company car/van/allowance

Job summary

Barhale Ltd in Walsall is seeking a Third Party Liaison Officer to manage stakeholder engagement from feasibility to on-site construction, coordinating with Local Authorities and clients to shape project outcomes. You will develop regional Social Value plans, monitor customer satisfaction, and promote social value and sustainability across projects, supported by our Gold Investors in People values.

Join Barhale, a leading civil engineering partner delivering major infrastructure schemes with a

Qualifications

• Previous experience in a customer/community-focused role.
• Experience delivering service improvements and analytics.
• Ability to present analytical data and insights clearly.
• Strong interpersonal, organisational, communication and time-management skills.
• Driving licence.
• Good social media skills for project updates.

Responsibilities

• Map out interested parties and stakeholders and develop strategies.
• Liaise with clients and authorities to define customer strategy.
• Apply customer management processes by listening to the voice of the customer.
• Develop 3rd Party Customer and Stakeholder Management plans with regular updates.
• Develop annual Regional Social Value and Sustainability plans.
• Identify and deliver Social Value and Sustainability targets on a project-by-project basis.

Skills

Customer liaison

Stakeholder management

Public engagement

Communication

Tools

Microsoft Office

Job description

Barhale Ltd in Walsall is seeking a Third Party Liaison Officer to manage stakeholder engagement from feasibility to on-site construction, coordinating with Local Authorities and clients to shape project outcomes. You will develop regional Social Value plans, monitor customer satisfaction, and promote social value and sustainability across projects, supported by our Gold Investors in People values.

Join Barhale, a leading civil engineering partner delivering major infrastructure schemes with a