Liaison Manager

Danny Sullivan & Sons Ltd; Ringway; On-site; GBP 40,000 - 64,000; Full time

Job summary

Danny Sullivan & Sons Ltd in the UK civil engineering and infrastructure sector is recruiting a Liaison Manager to oversee stakeholder engagement and customer relations across regional infrastructure projects, from feasibility through construction.

You will develop engagement strategies, manage community relationships, monitor customer satisfaction, and support social value and sustainability programs across the region. A full UK driving licence is required.

Qualifications

• Experience in a Third-Party Liaison, Stakeholder Engagement, Customer Liaison, or similar position.
• Experience managing relationships with external stakeholders and local authorities
• A full UK driving licence

Responsibilities

• Oversee stakeholder engagement and customer relations across multiple infrastructure projects.
• Develop engagement strategies and manage community relationships.
• Monitor customer satisfaction and support social value and sustainability initiatives across the region.
• Act as main point of contact for local communities, residents, landowners, local authorities and other external parties.

Skills

Stakeholder engagement

Customer liaison

Relationship management

Job description

We are working with a leading UK civil engineering and infrastructure contractor to recruit a Liaison Manager to join its regional team.

The business delivers major infrastructure and civil engineering projects across the water and energy sectors, working with a range of blue-chip clients and public sector organisations.

As Liaison Manager, you will oversee stakeholder engagement and customer relations across multiple infrastructure projects, from initial feasibility and planning through to construction and completion.

You will be responsible for developing stakeholder engagement strategies, managing community relationships, monitoring customer satisfaction and supporting the delivery of social value and sustainability initiatives across the region.

This Liaison Manager Role Will Include:

• Develop and implement third-party, customer and stakeholder management plans across multiple projects.
• Identify key stakeholders at the outset of projects and establish effective engagement strategies.
• Act as the main point of contact for local communities, residents, landowners, local authorities and other external parties

The Ideal Liaison Manager Will Have:

• Experience in a Third-Party Liaison, Stakeholder Engagement, Customer Liaison, or similar position.
• Experience managing relationships with external stakeholders and local authorities
• A full UK driving licence