Staff Support – Heathrow Operations (4 on/4 off)

Abm Careers; Hounslow; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Cycle to work scheme

Perks at Work

Job summary

ABM is seeking a Staff Support role at London Heathrow Airport to provide administrative, rostering and operational support for the Heathrow PRS team. Working on a fast-paced, safety-critical site, you will assist managers and shift teams with real-time rostering, attendance monitoring and office administration.

This position requires high organisation, accuracy, and professionalism, maintaining records, resolving staff queries and supporting compliance with airport and company requirements.

Qualifications

• Experience in office administration or business support roles.
• Comfortable with rostering, attendance tracking and HR-related queries.
• Strong IT literacy with MS Office and data handling.

Responsibilities

• Provide day-to-day administrative support to operational managers.
• Maintain secure filing systems and prepare reports and presentations.
• Manage rostering, holidays, sickness and attendance within the operational window.
• Record staffing variations and coordinate training to ensure compliance.
• Act as a front-line contact for operational teams on shift and liaise with stakeholders.
• Support employee administration and site safety/compliance procedures.

Skills

Office administration

Rostering

Attendance monitoring

Organisation

Communication skills

Microsoft Excel

Teamwork

Problem solving

Tools

Microsoft Excel

Word

Outlook

Teams

Job description

ABM is seeking a Staff Support role at London Heathrow Airport to provide administrative, rostering and operational support for the Heathrow PRS team. Working on a fast-paced, safety-critical site, you will assist managers and shift teams with real-time rostering, attendance monitoring and office administration.

This position requires high organisation, accuracy, and professionalism, maintaining records, resolving staff queries and supporting compliance with airport and company requirements.