Staff Product Manager, Comms Platform & Strategy

Affirm, Inc.; Greater London; Hybrid; GBP 142,000 - 190,000; Full time

Benefits offered by this job

Health coverage for you and dependents

Monthly tech & health stipends

Generous time off

Employee stock purchase plan (ESPP)

Job summary

Affiirm is seeking a Staff Product Manager to shape the next generation of its Comms Platform, spanning modernization of transactional and marketing communications and building shared capabilities for a coordinated experience across teams.

You will partner with Engineering, Product, Marketing, Ops, Design, Analytics, and Legal to set direction and translate it into capabilities teams can adopt. This is a remote-first role based in the UK.

Qualifications

• 8+ years of product management experience or equivalent.
• Experience building platform or other technically complex products.
• Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap.
• Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs.
• A track record of taking products beyond launch and driving adoption across multiple teams or customer groups.
• Strong cross-functional influence and the ability to build alignment across teams with different priorities.
• Strong analytical and business judgment, including weighing customer impact, operating complexity, cost, and risk.
• Clear written and verbal communication skills, with the ability to make complex topics understandable.

Responsibilities

• Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities.
• Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms.
• Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners.
• Build strong relationships across Affiirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans.
• Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem.
• Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed.
• Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment.

Skills

Product management

Platform strategy

Technical fluency

Cross-functional collaboration

Analytical thinking

Job description

Affiirm is seeking a Staff Product Manager to shape the next generation of its Comms Platform, spanning modernization of transactional and marketing communications and building shared capabilities for a coordinated experience across teams.

You will partner with Engineering, Product, Marketing, Ops, Design, Analytics, and Legal to set direction and translate it into capabilities teams can adopt. This is a remote-first role based in the UK.