Staff Backend Engineer - CRM & AI Ops (Hybrid, London)

iwoca; Greater London; Hybrid; GBP 100,000 - 130,000; Full time

Benefits offered by this job

Flexible working hours

Medical insurance from Vitality

Private GP service

25 days’ holiday per year

Birthday day off

Sabbatical after four years

Counselling access

3% Pension contributions

Employee equity incentive scheme

Parental leave and nursery tax benefit

Electric car scheme

Company retreats

Learning and development budget

Offices in London

Job summary

iwoca in London is seeking a Staff Backend Engineer to join the Operations Tech Team. You will own end-to-end projects for the CRM used by sales, account management, credit and collections, and help shape its data models and service boundaries.

This hands-on IC role includes mentoring, design reviews, and collaborating with product owners. The role also involves exploring AI-enabled workflows and migrating monolith components to scalable services.

Qualifications

• Designed large production systems and core domain models.
• Led technical decisions across a team as an IC and mentored peers.
• Solved operational problems with non-technical partners to deliver a solution.
• Built AI-enabled or AI-assisted workflows to scale engineering output.
• Communicated clearly, tailoring detail to the audience.
• Experience with both backend services and service boundaries.

Responsibilities

• Own end-to-end projects for the Operations Tech CRM used by multiple teams.
• Define and enforce service boundaries and domain models for the CRM.
• Review designs, mentor engineers, and uphold coding standards.

Skills

System design

Backend engineering

Technical leadership

Operational problems

AI leverage

Communication

Tools

Python

Django

Celery

PostgreSQL

Job description

iwoca in London is seeking a Staff Backend Engineer to join the Operations Tech Team. You will own end-to-end projects for the CRM used by sales, account management, credit and collections, and help shape its data models and service boundaries.

This hands-on IC role includes mentoring, design reviews, and collaborating with product owners. The role also involves exploring AI-enabled workflows and migrating monolith components to scalable services.