Stadium Safety & Accessibility Steward (Casual)

Nottingham Forest; Nottingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Nottingham Forest Football Club is seeking a Casual Safety and Security steward to support safeguarding, accessibility and equality on matchdays at the City Ground.

You will work across the stadium under the Ground Safety Officer, handling incident reports, assisting supporters with accessibility needs, and helping ensure a welcoming, safe environment while complying with safeguarding and health & safety policies.

Qualifications

• Willingness to work in crowd management in a football environment.
• Good communication skills.
• Ability to deliver high levels of customer service.
• Attention to detail.
• Flexible approach to working hours.
• Ability to work under pressure and unsupervised.

Responsibilities

• Assist in safe, customer‑friendly management of matchdays at City Ground.
• Work in any area of the stadium as directed by Safety Officers.
• Respond to Safeguarding, Accessibility or EDI incidents and file reports.
• Liaise with departments to coordinate incident responses.
• Assist with supplying incident details when required.
• Support supporters with Accessibility needs.
• Keep the radial gangway clear at all times.
• Identify and report potential safety issues.
• Act as link between Safeguarding, EDI and match-day staff.
• Provide supporter details to Police on request under GDPR.
• Promote safeguarding, equality and diversity on match days.
• Promote inclusive, welcoming image of the club.
• Ensure compliance with Safeguarding Policies and Health & Safety.
• Support accessibility and inclusion on match days.
• Attend briefing/debriefings and report concerns.
• Undertake required training (stewarding, safeguarding, EDI).
• Perform other duties as required.

Skills

Crowd management

Communication

Customer service

Attention to detail

Flexible hours

Work under pressure

Independence

Job description

Nottingham Forest Football Club is seeking a Casual Safety and Security steward to support safeguarding, accessibility and equality on matchdays at the City Ground.

You will work across the stadium under the Ground Safety Officer, handling incident reports, assisting supporters with accessibility needs, and helping ensure a welcoming, safe environment while complying with safeguarding and health & safety policies.