Stadium Concessions Manager — Lead Guest-Focused Teams

Delaware North; East Midlands; On-site; GBP 16,531 - 24,796; Part time

Benefits offered by this job

Competitive weekly pay

Casual shifts including evenings and +

Opportunities to pick up extra shifts

Job summary

Delaware North UK at Pride Park Stadium in Derby, Derbyshire is hiring casual Concessions Managers to lead frontline teams across kiosks, delivering guest experiences during major events. You’ll train staff, brief teams before events, handle opening/closing, manage guest feedback, and ensure health and safety compliance.

No degree required; experience in hospitality/events and knowledge of Food & Beverage are preferred; strong leadership and communication skills are essential.

Qualifications

• No degree required.
• Experience managing and leading large hospitality teams within hospitality or events.
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment.
• Skills in guest service, communication, attention to detail, analysis, quick thinking, and leadership.

Responsibilities

• Manage, lead, and train frontline teams across kiosks, ensuring timely preparation and quality service.
• Deliver informative briefs to team members before each event.
• Perform opening and closing procedures for the assigned area.
• Handle guest feedback promptly and appropriately.
• Ensure compliance with health and safety, food hygiene, licensing laws and Delaware North standards.

Skills

Guest service

Communication

Attention to detail

Analysis

Quick thinking

Leadership

Job description

Delaware North UK at Pride Park Stadium in Derby, Derbyshire is hiring casual Concessions Managers to lead frontline teams across kiosks, delivering guest experiences during major events. You’ll train staff, brief teams before events, handle opening/closing, manage guest feedback, and ensure health and safety compliance.

No degree required; experience in hospitality/events and knowledge of Food & Beverage are preferred; strong leadership and communication skills are essential.