Concessions Manager, Pride Park Stadium

Delaware North Co; East Midlands; Vor Ort; GBP 19.000 - 26.000; Teilzeit

Benefits dieser Stelle

Competitive weekly pay

Casual shifts and flexible scheduling

Opportunities for extra shifts

Experience at major sporting events

Zusammenfassung

Delaware North UK is recruiting casual Concessions Managers at Pride Park Stadium in Derby, Derbyshire. You’ll manage teams across kiosks, shape guest service, and lead with energy during major events and matchdays.

Casual shifts allow flexible planning while delivering top‑tier hospitality. You’ll oversee briefs, opening/closing procedures, and guest feedback with a focus on safety, quality, and compliance.

Qualifikationen

• Experience managing and leading large hospitality teams.
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment.
• Strong guest service, communication, and leadership skills.

Aufgaben

• Manage, lead, and train frontline teams across kiosks and venues.
• Deliver briefs to staff before events to ensure service standards.
• Perform opening and closing procedures for assigned areas.
• Handle guest feedback promptly and professionally.
• Ensure compliance with health and safety, food hygiene, licensing, and trading standards.

Kenntnisse

Hospitality leadership

Staff training

Guest service

Communication

Attention to detail

Health & safety knowledge

Jobbeschreibung

The opportunity

Delaware North UK is hiring casual Concessions Managers at Pride Park Stadium in Derby, Derbyshire. As a Concessions Manager, you will be managing team members from a range of kiosks, shaping guest service across diverse teams. If you are the Concession Stand Manager to lead our team members to success, join us.

Pay

The expected pay for this role is £16.53 / hour

What we offer

At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you'll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best.Team member perks include:

• Competitive weekly pay
• Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and matchdays, with opportunities to pick up extra shifts that suit your lifestyle
• Experience working at major sporting events, including EFL Championship Football matches with home team Derby County FC, as well as a range of exciting meetings and events in 2026

What will you do?

• Manage, lead, and train dedicated and proud frontline teams, monitoring timeliness and quantities in food preparation, promoting quality goods and exceptional service excellence
• Deliver informative and engaging briefs to all team members within your service area before each event
• Perform opening and closing procedures for assigned area
• Provide prompt and appropriate handling of guest feedback
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• No degree required
• Experience managing and leading large hospitality teams within hospitality or events
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment
• Skills in guest service, communication, attention to detail, analysis, quick thinking, and leadership

Who we are

Delaware North has provided hospitality servicesat Pride Park Stadium and Derby County Training Ground since 2008. Home to Derby County Football Club, the 32,956stadiumhas hosted memorable matches, conferences, and events.Delaware North is proud to partner with Derby County FC as part of Club DCFC, a joint venture and the first fully integrated hospitalityoperationbetween a football club and hospitality provider.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!