Sr Solutions Manager - Wms

Blue Yonder; England; On-site; GBP 90,000 - 140,000; Full time

Job summary

Blue Yonder seeks a Senior Solutions Manager for WMS who will translate customer needs into commercially viable, technically sound solutions. The role bridges sales, product and delivery, owning scoping, SOW development, pre-sales demonstrations, and delivery oversight to ensure outcomes, on-time delivery and margin targets.

The position requires 7+ years in solution consulting or related fields, a Bachelor’s degree, and proven skills in stakeholder management, negotiation and cross-functional

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering or related field (or equivalent experience).
• 7+ years in solution consulting, professional services, or solutions engineering with billable engagement experience.
• Experience writing SOWs and managing commercial professional services engagements.
• Strong stakeholder, presentation and negotiation skills.
• Proven problem-solving, process orientation and ability to work in cross-functional teams.

Responsibilities

• Lead pre-sales and opportunity development to translate customer needs into viable solutions.
• Oversee billable delivery, account execution and relationship expansion with senior stakeholders.
• Create solution architectures, technical designs and high-value proposals aligned to outcomes.

Skills

Stakeholder management

Presentation skills

Negotiation skills

Problem solving

Cross-functional teamwork

Education

Bachelor's degree in Business, Computer Science, Engineering or related field

Job description

Sr Solutions Manager - WMS

The Senior Solutions Manager is a senior client-facing role responsible for translating customer needs into commercially viable, technically sound solutions and executing billable professional services engagements. This role bridges sales, product, and delivery - owning scoping, SOW development, pre-sales demonstrations, and delivery oversight to ensure customer outcomes, on-time delivery, and margin targets.

• Primary responsibilities:Pre-sales & Opportunity Development
• Billable Delivery & Account ExecutionCustomer Relationship & ExpansionSolutions & Practice DevelopmentLead discovery workshops to capture business objectives, processes and success metrics.Create solution architectures, technical designs, and high-value proposals aligned to customer outcomes.Develop accurate SOWs, resource plans, delivery timelines, assumptions and risk registers.Support commercial negotiations and provide input on pricing, T&Cs and change control.Serve as lead consultant on assigned billable engagements - run workshops, proof-of-concepts, implementations, and advisory services.Coordinate with project managers and delivery teams to ensure scope control and customer satisfaction.Monitor engagement financials (utilization, margin, billing milestones) and elevate risks early.Build trusted advisor relationships with C-level and operational stakeholders.Identify upsell and cross-sell opportunities; support renewal and expansion motions.Create reusable deliverables (accelerators, templates, runbooks, training materials).Mentor and coach junior consultants; contribute to recruiting and skill development.Capture lessons learned and drive process improvements.
• Commercial / Billable expectations:Maintain a billable utilization target (suggested 65-80% depending on role mix).Responsible for accurate time capture, billing documentation and timely invoicing support.Support revenue forecasting and pipeline hygiene for professional services bookings.
• Success metrics (examples):Billable utilization percentage and revenue contribution vs target.Customer satisfaction / NPS for engagements.On-time/on-budget delivery rate and margin attainment.
• Required qualifications:Bachelor’s degree in Business, Computer Science, Engineering or related field (or equivalent experience).7+ years in solution consulting, professional services, or solutions engineering with billable engagement experience.Experience writing SOWs and managing commercial professional services engagements.Strong stakeholder, presentation and negotiation skills.Proven problem-solving, process orientation and ability to work in cross-functional teams.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.