Sr. Solutions Consultant (German Speaking)

Whatfix; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Mac shop

25 days PTO + holidays

Equity Plan

Paid paternal/maternal leave

Phone & internet stipend

Private medical insurance

Pension plan

Group Life Insurance

Team and company outings

Learning and Development benefits

Job summary

Whatfix in London is seeking a Senior Solutions Consultant to drive growth by articulating the value of Whatfix's DAP platform to prospects and customers. The role focuses on demo-to-PoC delivery and close collaboration with Sales to win strategic deals.

The ideal candidate will have extensive pre-sales experience across enterprise software, with fluency in German and English, and willingness to travel for on-site demonstrations and customer engagements. London-based, on-site.

Qualifications

• 5+ years of Technical Pre-Sales / Sales Engineering / Solutions Consulting experience.
• Experience describing use cases across industries like Insurance, Technology, Financial Services, Healthcare.
• Background with deployments across CRM HR platforms like Salesforce, Workday, Oracle, SAP.
• Experience as Solutions Consultant at an Application Software Company in relevant industries.
• Consultative selling experience; listening to customer needs and shaping a shared vision for a solution.
• Ability to explain complex concepts clearly and succinctly.
• Understanding of high-performance software and Enterprise SaaS.
• Excellent written and verbal communication skills.
• Self-motivated with strong interpersonal and problem-solving skills.
• Ability to travel for on-site meetings.

Responsibilities

• Understand enterprise software trends and opportunities for a DAP platform.
• Partner with Account Executives during discovery calls and deliver presentations and product demonstrations.
• Conduct on-site or remote solution demonstrations with Account Executives.
• Represent the product to customers and at field events.
• Evangelize Whatfix products to prospects, customers, and partners via presentations and demos.
• Respond to RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers.
• Convey customer requirements to Product Management teams.
• Collaborate with sales to plan and execute strategic deals in complex cycles.
• Respond to objections during solution presentations and articulate ROI.
• Travel to on-site meetings as required.

Skills

German fluency

Technical Pre-Sales

Sales Engineering

Solutions Consulting

Presentation skills

RFIs/RFPs response

Stakeholder communication

Tools

Salesforce

Workday

Oracle

SAP

Job description

Whatfix is an AI platform advancing the “userization” of enterprise applications - the belief that technology must adapt to the user, not the other way around. At its heart is ScreenSense, our proprietary AI engine that interprets both what users are doing across their applications and the intent behind it, to deliver real-time guidance, knowledge, and automation in the flow of work. That intelligence powers our full suite - Digital Adoption, Product Analytics, and Mirror - and our new AI-first products.The company has seven offices across the US, India, UK, Germany, Singapore and Australia, and a presence in 40+ countries. A few markers of momentum:

• 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric and UPS Supply Chain Solutions.
• ~$270M raised, most recently a $125M Series E led by Warburg Pincus with SoftBank Vision Fund 2.
• The only DAP recognized as a Leader across Gartner, Forrester, IDC and Everest for 5+ years, with 45%+ YoY ARR growth.

About the Role

We are looking for a stellar Senior Solutions Consultant to help drive growth at Whatfix.

The ideal candidate will be an expert in the Whatfix platform from demo to Proof of Concept and will play a key role in supporting our Sales team by clearly articulating the value and benefits of our solution to prospects and customers.

This role requires a strong track record of successfully evangelizing products through compelling presentations and live product demonstrations.

Fluency in German and English is a MUST, as this role will involve working closely with German-speaking customers, prospects, and partners.

Responsibilities:

• Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
• Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers
• Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives
• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
• Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos
• Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers
• Convey feature input and customer requirements to Product Management teams
• Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more
• Respond to objections during solution presentations and articulate the value and return on investment delivered
• Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape
• Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments
• Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points
• Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
• Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs
• Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales)

Qualifications:

• 5+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience
• Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries.
• Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms
• Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing
• Consultative selling experience; listening to customer needs and shaping a shared vision for a solution
• Ability to creatively explain and present complex concepts in an easy to understand the manner
• Understanding of high-performance software and Enterprise SaaS
• Excellent written and verbal communication skills to communicate professionally
• Self-motivated with strong interpersonal and problem-solving skills
• Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service
• Ability to travel to on-site meetings

Required Skills

• Fluency in German
• Technical Pre-Sales / Sales Engineering / Solutions Consulting skills
• Ability to prepare and deliver presentations and product demonstrations
• Ability to respond to functional and technical elements of RFIs/RFPs
• Strong communication and interpersonal skills
• Ability to work in a highly dynamic team environment

Preferred Skills

• Experience with deployments across industries like Insurance, Technology, Financial Services, Healthcare, Manufacturing
• Experience with applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP)
• Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix
• Consultative selling experience
• Understanding of high-performance software and Enterprise SaaS

Pay range and compensation package

• Perks / BenefitsMac shop, work with the newest technologies
• 25 days of PTO for the calendar year and 8-10 public & bank holidays
• Equity Plan
• Paid paternal/maternal leave
• Monthly cell phone & internet stipend
• Private medical insurance & health cash plan
• Pension plan
• Group Life Insurance plan
• Team and company outings
• Learning and Development benefits

At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office 4 days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively.

This role requires onsite work at our London office, located at 1 Kingdom Street, Paddington Central, London, W2 6BD.