Sr Site Reliability Engineer (Cloud Operations)

Zvh; Gloucester; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

25 days annual leave + bank holidays

37.5h per week Mon-Fri

8% pension contribution

Westfield healthcare

Employee discount scheme

Employee assistance programme

Strong internal progression

Job summary

Baxter in Gloucester is seeking a highly experienced Senior Site Reliability Engineer to join our team and help ensure continuous healthcare software availability hosted on Microsoft Azure. The role involves managing Azure resources, defining security and compliance procedures, and driving DR/BCP initiatives.

You will work with DevOps to automate infrastructure provisioning, monitor service performance, and optimize SLAs to deliver reliable patient-focused solutions.

Qualifications

• Bachelor’s degree or equivalent in CS/IT or related field.
• Prior experience in Site Reliability Engineering and cloud-based infrastructure management.
• Experience with 24x7 uptime, regulated environments, and planning/operations.

Responsibilities

• Drive 24x7 availability and business continuity for healthcare software on Azure.
• Manage and administer Azure resources including VMs, databases, and networking.
• Define and document security, privacy, and compliance for cloud solutions.
• Lead Disaster Recovery and Business Continuity planning.
• Define and refine Operations SLAs to sustain customer satisfaction.
• Establish infrastructure and app monitoring dashboards and alert routing.
• Create KPIs and report on SLAs, availability, and cost utilization.
• Collaborate with DevOps to automate provisioning and deployment.

Skills

SRE experience

Azure

Windows/Linux

Automation scripting

Documentation

Education

Bachelor's degree in CS/IT

Tools

Azure Monitor

Scripting tools

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Baxter is seeking a highly experienced Senior Site Reliability Engineer to join our dynamic team in Gloucester on a mission to save and sustain lives through a growing portfolio of connected devices.

What you’ll be doing

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
• Manage and administer Azure resources, including virtual machines, databases, and networking components.
• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
• Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP)
• Define and refine Operations SLAs to maintain high level of Customer Satisfaction.
• Establish non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
• Define key performance indicators that can be monitored, measured, and used to derive opportunities.
• Standardize site metrics for partners, reporting on various benchmarks including SLAs, availability, capacity utilization, service metrics and cost utilization.
• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.

What you’ll bring

• Bachelor’s degree in computer science, IT, or related field (or equivalent experience)
• Prior experience in Site Reliability Engineering and cloud-based infrastructure management
• Experience in enterprise engineering, including 24x7 uptime, regulated environments, and planning/operations
• Azure administration and operations experience, with certifications a plus
• Knowledge of related technologies, including cloud, encryption, and security protocols
• Systems administration experience in Windows and Linux environments
• Proven problem-solving skills and experience with scripting and automation tools
• Ability to create accurate documentation and reports, with excellent communication skills

What we offer

• Competitive Annual Salary
• 25 days annual leave plus bank holidays (Increasing with service)
• Working hours, 37.5 p/w M-F. (on call out rotation, notified in advance once every 1-2 months)
• Up to 8% pension contribution
• Subsidised canteen Westfield healthcare
• Employee discount scheme
• Employee assistance programme
• Strong internal progression opportunities

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we’re more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.