Site Reliability Engineer (Cloud Operations)

Baxter; Gloucester; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Support for Parents

Continuing Education/ Professional Dev

Employee Health & Well-Being Benefits

Paid Time Off

2 Days a Year to Volunteer

Job summary

Baxter is seeking a Site Reliability Engineer to provide administration, operation support and monitoring for customer facing digital health software on Baxter's Azure cloud. You will define processes to ensure security, privacy and compliance across cloud deployments.

You will drive 24x7 availability, manage Azure resources, and work with DevOps to automate provisioning and deployment, while maintaining DR/BC plans and performance SLAs.

Qualifications

• Prior experience in Site Reliability Engineering and cloud-based infrastructure management.
• Experience in enterprise engineering, including 24x7 uptime, regulated environments, and planning/operations.
• Azure administration experience, with certifications a plus.
• Knowledge of cloud security, encryption, and security protocols.
• Windows and Linux systems administration experience.
• Proven problem-solving skills and experience with scripting and automation tools.
• Ability to create accurate documentation and reports with excellent communication skills.

Responsibilities

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software on Microsoft Azure.
• Manage and administer Azure resources, including VMs, databases, and networking components.
• Define and document operating procedures to maintain security, privacy and compliance standards for cloud deployments.
• Manage DR and BC planning and execution.
• Define and refine Operations SLAs and non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and alert routing.
• Define KPIs to monitor and derive improvement opportunities.
• Collaborate with DevOps to automate provisioning and deployment processes.

Skills

SRE experience

24x7 uptime

Documentation

Automation scripting

Communication skills

Education

Bachelor's degree in CS/IT or related field

Tools

Azure

Job description

In this role, you will be responsible for providing administration, operation support and monitoring of customer facing digital health software applications and platforms deployed in the Baxter's Azure cloud platform. You will also be responsible for defining and documenting processes to ensure that required security, privacy and other compliance standards are maintained.

Responsibilities

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
• Manage and administer Azure resources, including virtual machines, databases, and networking components.
• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
• Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP)
• Define and refine Operations SLAs to maintain high level of Customer Satisfaction. Establish non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
• Define key performance indicators that can be monitored, measured, and used to derive opportunities.
• Standardize site metrics for partners, reporting on various benchmarks including SLAs, availability, capacity utilization, service metrics and cost utilization.
• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.
  Bachelor's degree in computer science, IT, or related field (or equivalent experience)

Qualifications and Experience

• Prior experience in Site Reliability Engineering and cloud-based infrastructure management
• Experience in enterprise engineering, including 24x7 uptime, regulated environments, and planning/operations
• Azure administration and operations experience, with certifications a plus
• Knowledge of related technologies, including cloud, encryption, and security protocols
• Systems administration experience in Windows and Linux environments
• Proven problem-solving skills and experience with scripting and automation tools
• Ability to create accurate documentation and reports, with excellent communication skills
  This is where your work makes a difference.

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride.

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

"For me, the best thing about working at Baxter is being able to do work that's important to people-especially patients-outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference."

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States
I'm excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care - whether in a hospital, a healthcare clinic, or the patient's home - anywhere in the world.

This is where new knowledge is discovered. Baxter's Research and Development teams work cross functionally to innovate, develop and introduce creative solutions for patients needs globally. From Scientists to Engineers, your work creates the products that save and sustain lives.

Benefits

• Support for Parents
• Continuing Education/ Professional Development
• Employee Health & Well-Being Benefits
• Paid Time Off
• 2 Days a Year to Volunteer

Success Profile

What makes a successful Research and Development team member at Baxter? Take a look at some of the top traits we're looking for and see if you're a fit.

• Courage
• Action Oriented
• Collaborates
• Cultivates Innovation
• Manages Ambiguity
• Drives Results, Competitive Annual Salary
• 25 days annual leave plus bank holidays (Increasing with service)
• Working hours, 37.5 p/w M-F. (on call out rotation, notified in advance once every 1-2 months)
• Up to 8% pension contribution
• Subsidised canteen
• Westfield healthcare
• Employee discount scheme
• Employee assistance programme
• Strong internal progression opportunities, Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.