Sr Site Reliability Engineer (Cloud Operations)

Baxter Healthcare; Gloucester; Remote; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days annual leave

8% pension contribution

Subsidised canteen

Westfield healthcare

Employee discount scheme

Employee assistance programme

Strong internal progression

Job summary

Baxter Healthcare is seeking a Senior Site Reliability Engineer to join our Gloucester team. The role focuses on administration, operation support and monitoring of customer-facing digital health software deployed in Baxter’s Azure cloud platform, with emphasis on security, privacy and compliance.

You will define processes, manage DR/BCP, and work with DevOps to automate provisioning and deployment, ensuring 24x7 availability and strong operational metrics.

Qualifications

• Bachelor's degree in computer science, IT, or related field (or equivalent experience).
• Experience in Site Reliability Engineering and cloud infrastructure management.
• Experience in enterprise engineering with 24x7 uptime and regulated environments.
• Azure administration and operations experience; certifications a plus.
• Knowledge of cloud, encryption, and security protocols.
• Windows and Linux systems administration experience.
• Strong problem-solving, scripting, and automation skills; good documentation.

Responsibilities

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
• Manage and administer Azure resources, including virtual machines, databases, and networking components.
• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
• Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Define and refine Operations SLAs to maintain high level of Customer Satisfaction; establish non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
• Define key performance indicators that can be monitored and used to derive opportunities.
• Standardize site metrics for partners, reporting on SLAs, availability, capacity utilization, service metrics and cost utilization.
• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.

Skills

Azure administration

Cloud infrastructure management

Windows & Linux systems administration

Automation and scripting

Documentation and reporting

Problem-solving

Communication skills

24x7 uptime planning

Education

Bachelor's degree in CS/IT or related field

Tools

Azure

Monitoring dashboards

DR/BCP tools

Job description

This is whereyour work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Baxter is seeking a highly experienced Senior Site Reliability Engineer to join our dynamic team in Gloucester on a mission to save and sustain lives through a growing portfolio of connected devices.

In this role, you will be responsible for providing administration, operation support and monitoring of customer facing digital health software applications and platforms deployed in the Baxter’s Azure cloud platform. You will also be responsible for defining and documenting processes to ensure that required security, privacy and other compliance standards are maintained.

What you'll be doing

• Drive strategies to ensure 24x7 availability of services and business continuity for customer facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
• Manage and administer Azure resources, including virtual machines, databases, and networking components.
• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
• Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP)
• Define and refine Operations SLAs to maintain high level of Customer Satisfaction. Establish non-functional requirements to meet SLAs.
• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
• Define key performance indicators that can be monitored, measured, and used to derive opportunities.
• Standardize site metrics for partners, reporting on various benchmarks including SLAs, availability, capacity utilization, service metrics and cost utilization.
• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.

What you’ll bring

• Bachelor's degree in computer science, IT, or related field (or equivalent experience)
• Prior experience in Site Reliability Engineering and cloud-based infrastructure management
• Experience in enterprise engineering, including 24x7 uptime, regulated environments, and planning/operations
• Azure administration and operations experience, with certifications a plus
• Knowledge of related technologies, including cloud, encryption, and security protocols
• Systems administration experience in Windows and Linux environments
• Proven problem-solving skills and experience with scripting and automation tools
• Ability to create accurate documentation and reports, with excellent communication skills

What we offer

• Competitive Annual Salary
• 25 days annual leave plus bank holidays (Increasing with service)
• Working hours, 37.5 p/w M-F. (on call out rotation, notified in advance once every 1-2 months)
• Up to 8% pension contribution
• Subsidised canteen
• Westfield healthcare
• Employee discount scheme
• Employee assistance programme
• Strong internal progression opportunities

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

ICNet, 1st Floor, 1210 Lansdowne Court Gloucester Business Park, Brockworth|Gloucester|Gloucestershire|GL3 4AB|United Kingdom