Sr. Sales Operations Associate - Remote

Black Duck; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in application security seeks a dedicated professional to support their sales team. The role involves creating quotes, ensuring compliance with sales processes, and providing internal support. Ideal candidates will have strong communication skills, a relevant degree, and experience in sales support.

Qualifications

• 1-2 years of experience for Level 2; 5-7 years for Level 3.

Responsibilities

• Assist Sales in creating quotes and purchase agreements.
• Evaluate quotes and orders for accuracy and adherence to policies.
• Provide internal support for deal configuration and order processing.

Skills

Communication

Analytical Skills

Organizational Skills

Customer Service

Teamwork

IT Skills

Education

Bachelor's or Associate Degree

Job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Responsibilities

1. Assist the Sales organization in creating quotes and purchase agreements in SFDC.
2. Evaluate and review quotes and orders for completeness, accuracy, and adherence to Black Duck policies.
3. Provide internal support including deal product configuration, discounting, license validation, PA generation, order processing through OM close, and license delivery.
4. Ensure sales team alignment to sales processes, policies, and procedures.
5. Act as a conduit for back-office functions, providing feedback relevant to Finance, Services, Legal, Order Management, and other areas to support the sales team’s success.

Qualifications

1. Strong verbal and written communication skills.
2. A bachelor's or associate degree.
3. Strong analytical, organizational, and time management skills.
4. Excellent teamwork, motivational, interpersonal, and customer service skills.
5. The ability to multitask and quickly switch focus.
6. Computer literacy, IT skills, and typing skills.
7. An understanding of sales principles and customer service practices.
8. Level 2 – 1-2 years of experience; Level 3 – 5-7 years of experience.

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran, in accordance with federal law. Black Duck also complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodations for individuals with disabilities.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Industries: Food and Beverage Services, Manufacturing, Food and Beverage Manufacturing