Sr Sales Engineer

Everbridge Brand; Maidenhead; On-site; GBP 70,000 - 110,000; Full time

Job summary

Everbridge in London is seeking an experienced Sales Engineer to be the primary presales technical resource for Account Executives and to evangelize the Everbridge Critical Event Management platform to business and technical users including C level executives.

This role will be based in our London office and responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that address and overcome business problems whilst

Qualifications

• 5–10 years in enterprise software sales and presales capacity.
• Ability to translate customer needs into solution demonstrations via discovery.
• Comfort presenting to Cxx level executives and technical teams.
• Strong knowledge of hosted apps, security, networking and APIs.
• Willingness to travel up to 50%.

Responsibilities

• Serve as primary technical presales contact for Account Executives.
• Assist during discovery and tailor solution demonstrations.
• Present the platform to technical, business and Cxx level audiences.
• Lead workshops and pilots addressing defined business challenges.
• Create high-level specs for customizations and integrations.
• Demonstrate REST API capabilities and product delivery options.
• Respond to RFIs/RFPs/Security Questionnaires.
• Present at events, trade shows, and webinars.

Skills

Enterprise sales

Consultative selling

C-level communication

Discovery techniques

Relationship building

Education

Bachelor’s degree or equivalent

Tools

Salesforce

MS Office

REST APIs

Job description

Everbridge is seeking an experienced Sales Engineer to support our growingteam in EMEA. The Sales Engineers are the primary pre-sales technical resource for the Everbridge Account Executives and work with our largest and most complex clients and prospects. The Sales Engineers evangelize, demonstrate, and prove the Everbridge Critical Event Management (CEM) platform to business and technical users including C level executives.

This role will be based in our London office and is responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that address and overcome business problems whilst establishing and maintaining strong relationships throughout the sales cycle.

Successful candidates must have proven experience of solution and consultative/value selling techniques with complex technologies. Experience of discovery techniques, understanding client needs, defining customized solution demonstrations that solve uncovered challenges, and conveying value proposition during any phase of the sales cycle is a prerequisite. Candidates must be comfortable evangelizing and presenting to C level executives as well as technology teams and business buyers.

• Working directly with Account Executives as their primary technical presales contact
• Providing assistance and knowledge during the discovery phase of new sales opportunities
• Presenting the Critical Event Management Platform/Vision to technical, business, and Cxx level audiences
• Providing tailored solution demonstrations to address client business challenges and show positive business outcomes that can be achieved using Everbridge solutions
• Facilitating technical sales workshops and conducting pilots to address defined business challenges
• Creating high-level functional specifications detailing client requirements for customizations and integrations to third party systems to be used by Everbridge Professional Services team
• Demonstrating Everbridge REST API and answering detailed technical questions about product capability and delivery infrastructure
• Positioning Everbridge Professional Services for quality delivery of proposed solutions
• Providing training and producing support material for the sales team
• Responding to functional and technical elements of RFIs/RFPs/Security Questionnaires
• Presenting during company events, at industry trade shows, and on customer webinars
• Submitting ideas into the product request for enhancement (RFE) process based on customer interactions and industry trends
• Participate in delivery of Professional Services for a targeted number of billable days per quarter as defined in the yearly compensation plan.

Basic Qualifications

• 5 to 10 years of experience in enterprise software sales and services in a field facing presales capacity
• Ability to interpret customer needs into solution based demonstrations using discovery and questioning techniques
• Ability to develop strong customer relationships and champions
• Comfortable evangelizing solutions to Cxx level audiences
• Extensive knowledge of Internet hosted applications, highly available architectures, computer security, telephony, and networking
• Technical knowledge with relational data structures, XML/SOAP, middleware architectures, and REST APIs
• Excellent skills in maintaining a high level of productivity in a fast-paced, team environment while managing multiple competing priorities/sales support/professional service activities
• Excellent skills in eliminating sales obstacles through creative and adaptive approaches
• Experience with solution and consultative/value based selling techniques
• Ability to dynamically alter technical presentations and discussions based on client needs or better approaches to client challenges
• Ability to prepare and deliver detailed product/technical discussions and presentations, at times with extreme short notice, limited preparation time, but with professionalism
• Excellent communication skills (written and oral) to technical and non-technical users including experience responding to RFIs/RFPs/Security Questionnaires
• Highly organized and driven by success, achievement and recognition
• Entrepreneurial spirit, intellectual curiosity and persuasive confidence
• Excellent time management skills with proficiency in the Microsoft Office Suite, Salesforce.com and web based applications
• High energy level and a "can do" attitude
• Ability and willingness to travel up to 50%
• Bachelor’s degree or equivalent work experience required
• Flexible job locations available

About the company:

Our people, solve problems. Our product, saves lives. Our purpose, to keep people safe and business running.

Headquartered in the great cities of Boston and Los Angeles, with operations all over the world, our dedicated team of 500+ employees supports over 3,400 global customers a day in their most crucial moments. During critical business events, public safety threats, and man-made or natural disasters, our software provides critical event management capabilities and communication applications to quickly and reliably deliver location aware, contextual notifications to millions of people across 100+ modalities.

As a company with a culture that is committed to "Making a Difference," we are proud to serve 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, and 6 of the 10 largest global automakers. In 2016 alone, over 1.5 billion messages in more than 200 countries and territories were sent through the Everbridge platform. As we continue to grow and transform the field of critical event management, we’ll need passionate, committed individuals to help us carry out our mission. Do you think you have what it takes?

Everbridge is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.