Sr Manager, Sales Solution

Global Payments Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Global Payments Inc. is seeking a Sr Manager, Sales Solution to lead a team of Solution Consultants in the Enterprise segment across the region and drive the next phase of growth.

The role combines strategic pre‑sales leadership with cross‑functional collaboration to deliver scalable, financially compelling solutions. You will oversee technical pre‑sales activities, guide complex opportunities from discovery to implementation, and partner with Sales, Product, Engineering, Operations, and Legal

Qualifications

• Proven experience leading and coaching Solution Consultants, Sales Engineers, Solution Architects or similar technical presales teams.
• Extensive experience supporting complex enterprise sales opportunities.
• Ability to translate customer business requirements into technical solutions.
• Experience influencing and engaging with senior stakeholders across various functions.
• Demonstrated success transitioning pre-sales to implementation and support.
• Strong payments knowledge.

Responsibilities

• Lead, coach, and develop a high-performing team of Solution Consultants.
• Drive operational change, continuous improvement, and best‑practice across the Solutions Consulting organisation.
• Oversee all technical pre‑sales activities supporting complex commercial opportunities, product implementations, and solution deployments.
• Ensure the development and presentation of compelling technical, financial, and operational solutions that address customer requirements and business objectives.
• Support strategic deals and critical customer escalations where required.
• Develop and oversee customer installation, implementation, and systems integration plans.
• Build trusted relationships with customers, prospects, partners, and executive stakeholders.
• Ensure proposed solutions are scalable, commercially viable, operationally sound, and aligned with customer objectives.
• Drive cross‑functional alignment and execution across Product, Engineering, Implementation, Solutions Consulting, Billing & Finance, Operations, Legal, Sales, Marketing, and Partner Management teams to deliver on committed customer and business outcomes.
• Ensure effective collaboration between pre-sales, delivery, and support organisations to maximise customer success.
• Act as the voice of the customer to Product teams, influencing future product development and commercial strategy based on customer demand and market opportunity.
• Identify opportunities to improve processes, tools, and technical capabilities within the Solutions Consulting function.
• Champion innovation and continuous improvement to enhance customer outcomes and commercial performance.

Skills

Leadership

Pre-sales leadership

Stakeholder engagement

Payments knowledge

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Sr Manager, Sales Solution to join our high-performing Enterprise team and drive the next phase of growth across the region.

Make your mark at one of the biggest names in payments. We're looking for a Sr Manager, Sales Solution to join our high-performing Enterprise team and drive the next phase of growth across the region. The Sr Manager, Sales Solution is responsible for leading a team of Solution Consultants and ensuring the delivery of best-in-class technical and operational solutions throughout the sales process. The role provides strategic oversight of pre‑sales engagements, collaborating closely with Sales, Product, Engineering, Operations, Finance, Legal and Partner teams, and serves as a trusted advisor to both customers and internal stakeholders.

What You’ll Own

Leadership & People Management

• Lead, coach, and develop a high-performing team of Solution Consultants.
• Drive operational change, continuous improvement, and best‑practice across the Solutions Consulting organisation.

Pre‑Sales Solution Leadership

• Oversee all technical pre‑sales activities supporting complex commercial opportunities, product implementations, and solution deployments.
• Ensure the development and presentation of compelling technical, financial, and operational solutions that address customer requirements and business objectives.
• Support strategic deals and critical customer escalations where required.
• Develop and oversee customer installation, implementation, and systems integration plans.

Customer & Strategic Engagement

• Build trusted relationships with customers, prospects, partners, and executive stakeholders.
• Ensure proposed solutions are scalable, commercially viable, operationally sound, and aligned with customer objectives.

Cross‑Functional Collaboration & Execution

• Drive cross‑functional alignment and execution across Product, Engineering, Implementation, Solutions Consulting, Billing & Finance, Operations, Legal, Sales, Marketing, and Partner Management teams to deliver on committed customer and business outcomes.
• Ensure effective collaboration between pre‑sales, delivery, and support organisations to maximise customer success.
• Act as the voice of the customer to Product teams, influencing future product development and commercial strategy based on customer demand and market opportunity.

Solution Processes

• Identify opportunities to improve processes, tools, and technical capabilities within the Solutions Consulting function.
• Champion innovation and continuous improvement to enhance customer outcomes and commercial performance.

What You’ll Bring

• Proven experience leading and coaching Solution Consultants, Sales Engineers, Solution Architects or similar technical presales teams
• Extensive experience supporting complex enterprise sales opportunities
• Ability to translate customer business requirements into technical solutions
• Experience influencing and engaging with senior stakeholders across various functions
• Demonstrated success transitioning pre‑sales to implementation and support
• Strong payments knowledge

It's a bonus if you have

• Additional European language capabilities.
• Experience working with card schemes, payment networks, or strategic partnerships.
• Experience in enterprise payments, acquiring, issuing, or broader financial services ecosystems.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.