Sr Fleet Improvement Specialist, Fleet Strategic In-life Partnerships and Programs

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sr. Fleet Improvement Specialist to lead innovative fleet programs. This role involves creating and rolling out services that enhance vehicle uptime and improve customer satisfaction. The ideal candidate will possess a strong project management background, experience in the automotive sector, and be adept at vendor negotiations. Join a dynamic team that values creativity and analytical thinking, where your contributions will directly impact operational excellence and service delivery. If you thrive in a fast-paced environment and are passionate about driving results, this opportunity is for you.

Qualifications

• Bachelor’s degree in a technical discipline required.
• Experience in project management and fleet management preferred.

Responsibilities

• Own project plans for deploying fleet services and solutions.
• Engage with internal teams and external stakeholders for service improvement.

Skills

Project Management

Data Analytics

Vendor Negotiations

Automotive Industry Experience

Fleet Management

Education

Bachelor’s Degree in Technical Discipline

Job description

Sr Fleet Improvement Specialist, Fleet Strategic In-life Partnerships and Programs

Job ID: 2952472 | Amazon UK Services Ltd. - A10

* Location: AMZL Corporate Office across EU is suitable for this position*
We are looking for a Sr. Program Manager, within our Fleet Strategic In-Life Partnerships and Programs Team. The Senior Program Manager will be responsible for creating, piloting, rolling out and expanding fleet programs. Some of these programs will interface with external vendor, including OEMs, OEM dealerships, Fleet suppliers and Fleet Management Companies. Fleet services include the provision of maintenance and repairs to support Delivery Service Providers (DSPs) who are the customers of these services. Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual.
The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, look around corners to identify future needs, dive into a challenge. Goal is to develop a best-in-class solution, set a path forward, and drive implementation. The successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast paced and ambiguous environment.

Key job responsibilities
Key functions for the role include:
- Program ownership of a portfolio of services
- Business development and vendor negotiations
- Leverage EU wide rollout of services and their continuous improvement
- Engagement with internal teams (international) and external stakeholders
Key job responsibilities:
- Create and own project plans for the deployment of services
- Identify business needs and create solutions to continuously improve our service offering
- Conduct tendering & negotiation with suppliers
- Build mechanisms to continuously re-evaluate and evolve our services based on customer feedback
- Own the relationship with suppliers responsible for the delivery of services
- Drive cross-functional alignment between the business, service providers, internal stakeholder teams and senior leadership to ensure achievement of goals
- Regularly update EU senior leadership on the status of projects and key metrics

BASIC QUALIFICATIONS

- A Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical) from an accredited university or equivalent experience.
- Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus.
- Delivery Station and/or Delivery Service Partner Experience is a plus.
- Ability to travel >25%

PREFERRED QUALIFICATIONS

- Project Management Qualification
- Data analytics skills
- Experience of dealing and managing 3P vendors

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.