Sr Fleet Improvement Specialist, Fleet Strategic In-life Partnerships and Programs

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Program Manager to lead fleet improvement initiatives. This role involves creating and managing innovative fleet programs while collaborating with external vendors and internal teams. The ideal candidate will be hands-on, analytical, and customer-focused, with a passion for driving critical business decisions in a fast-paced environment. You'll have the opportunity to shape best-in-class solutions and enhance service offerings, ensuring a seamless experience for Delivery Service Providers. Join a diverse and inclusive workplace where your contributions will make a significant impact on the future of fleet management.

Qualifications

• Bachelor's degree in Industrial, Electrical, or Mechanical Engineering.
• Experience in project management and fleet management is a plus.

Responsibilities

• Own project plans for service deployment and continuous improvement.
• Drive cross-functional alignment and update senior leadership on projects.

Skills

Project Management

Data Analytics

Vendor Negotiation

Customer Focus

Analytical Skills

Education

Bachelor's degree in a technical discipline

Job description

Sr Fleet Improvement Specialist, Fleet Strategic In-life Partnerships and Programs

Job ID: 2952472 | Amazon UK Services Ltd. - A10

* Location: AMZL Corporate Office across EU is suitable for this position*
We are looking for a Sr. Program Manager, within our Fleet Strategic In-Life Partnerships and Programs Team. The Senior Program Manager will be responsible for creating, piloting, rolling out and expanding fleet programs. Some of these programs will interface with external vendors, including OEMs, OEM dealerships, Fleet suppliers and Fleet Management Companies. Fleet services include the provision of maintenance and repairs to support Delivery Service Providers (DSPs) who are the customers of these services. Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual.
The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, look around corners to identify future needs, dive into a challenge. Goal is to develop a best-in-class solution, set a path forward, and drive implementation. The successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast-paced and ambiguous environment.

Key job responsibilities
Key functions for the role include:

1. Program ownership of a portfolio of services
2. Business development and vendor negotiations
3. Leverage EU wide rollout of services and their continuous improvement
4. Engagement with internal teams (international) and external stakeholders

Key job responsibilities:

1. Create and own project plans for the deployment of services
2. Identify business needs and create solutions to continuously improve our service offering
3. Conduct tendering & negotiation with suppliers
4. Build mechanisms to continuously re-evaluate and evolve our services based on customer feedback
5. Own the relationship with suppliers responsible for the delivery of services
6. Drive cross-functional alignment between the business, service providers, internal stakeholder teams and senior leadership to ensure achievement of goals
7. Regularly update EU senior leadership on the status of projects and key metrics

BASIC QUALIFICATIONS

- A Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical) from an accredited university or equivalent experience.
- Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus.
- Delivery Station and/or Delivery Service Partner Experience is a plus.
- Ability to travel >25%

PREFERRED QUALIFICATIONS

- Project Management Qualification
- Data analytics skills
- Experience of dealing and managing 3P vendors

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Posted: March 24, 2025 (Updated 1 day ago)