Sports Retail Advisor: Customer Service & Merchandising

DECATHLON Belgium NV; Greater London; On-site; GBP 12,000 - 15,000; Full time

Job summary

Decathlon UK is seeking a friendly Sales Assistant to join our shop floor team in Greater London. You’ll help customers with product recommendations and share sport-informed tips, both in store and online as part of our omnichannel approach.

You’ll work in a fast-paced retail environment, support stock, pricing, and merchandising, and enjoy a team-centric culture that celebrates sporting successes with customers and colleagues.

Qualifications

• Customer-focused approach and ability to engage with customers
• Strong communication and interpersonal skills
• Ability to work well in a team and across shifts
• Interest in sports and retail environment

Responsibilities

• Customer Service - share tips with users and provide technical advice for products, in-store and online as part of omnichannel retail.
• Merchandising - autonomously manage stock, pricing, and high-quality merchandising to help customers find the right product.
• Team Player - work with a shop floor team, support busy periods, and celebrate wins with colleagues and customers.

Skills

Customer service

Communication

Teamwork

Retail sales

Job description

Decathlon UK is seeking a friendly Sales Assistant to join our shop floor team in Greater London. You’ll help customers with product recommendations and share sport-informed tips, both in store and online as part of our omnichannel approach.

You’ll work in a fast-paced retail environment, support stock, pricing, and merchandising, and enjoy a team-centric culture that celebrates sporting successes with customers and colleagues.